At a Glance
- Tasks: Manage customer relationships and optimise supply chain performance.
- Company: Join AG Barr, a leading brand with a commitment to community and sustainability.
- Benefits: Competitive salary, annual bonus, flexible holidays, and health benefits.
- Other info: Inclusive culture with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team shaping customer collaboration and driving business success.
- Qualifications: Degree in a numerical or science-based field; experience in supply chain or account management.
The predicted salary is between 34650 - 42350 £ per year.
Location: Cumbernauld
Contract and working pattern: Hybrid, permanent
Are you ready to Be Your Best Barr None? Let's Grow!!! We are all about Being Your Best Barr None and having a career with real Moments that Matter!
Employing around 950 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact.
For 150 years AG Barr has been building great brands and is home to some of the nation's favourite flavours. At our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridges.
There's never been a better time to join us!
What we’re looking for…
This role offers the opportunity to play a key part in how customer relationships are managed across the supply chain, helping to connect internal planning with external service delivery. As our Customer Collaborations Manager, you will help shape collaborative ways of working with customers and cross-functional teams to support strong service performance, effective launches and promotions, and informed decision-making across the business.
Your responsibilities will include...
- Act as the primary interface with customers’ supply chains for assigned accounts.
- Develop and maintain robust short-, medium-, and long-term volume and value forecasts to support the internal S&OP cycle and external service commitments.
- Build collaborative customer relationships using CPFR principles to plan promotions and launches in a controlled, timely manner.
- Monitor and continuously improve key service metrics including forecast accuracy, bias, perfect order, load fill, and CCFOT.
- Develop service level agreements where appropriate to align shared objectives, optimise service, and identify cost-saving opportunities.
- Partner with Commercial, Supply Planning, Logistics, Warehouse, Production, Finance, Customer Support, and Marketing to manage delivery requirements and resolve key account supply chain queries.
What you’ll bring...
- Degree in a numerical or science-based discipline, or equivalent experience.
- Experience in a demand or supply planning, analytical, account management, or relationship management role.
- Strong foundation in supply chain management principles, with strong working knowledge of S&OP processes and CPFR principles.
- High proficiency with Microsoft Excel and the Microsoft Office suite.
Desirable
- Experience using Oracle Fusion Demand Planning System or JDE business systems.
- Experience writing SQL code.
- Experience within the UK retail FMCG sector.
- Experience using Google Workspace (G-Suite).
What we offer…
We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent.
We look after our employees by offering a competitive salary and benefits package which includes:
- Competitive salary
- Annual bonus scheme linked to business performance
- Defined contribution Pension
- 34 days holiday
- Flexible holiday trading
- Flexible cash pot to spend on benefits
- Healthcare Cash Plan
- Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc
- Life assurance
- Save as you earn scheme
- Staff sales discount
- Free AG Barr products throughout your working day and staff sales
- Annual salary review
- Ongoing professional development and access to Learning and Development programmes and content
- And much more!
To find out more about what it is like to work for AG Barr, please visit our careers platform here.
We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.
While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now!
Speculative CVs from agencies will not be accepted. Please note, we may close vacancies early where we receive significant numbers of applications, so apply now!
Customer Collaborations Manager in Cumbernauld employer: AG Barr
AG Barr is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in Cumbernauld. With a commitment to diversity, community engagement, and environmental responsibility, we provide extensive benefits including up to 34 days of holiday, a flexible cash pot for personal benefits, and a defined contribution pension plan. Join us to lead innovative engineering strategies in a company that values your contributions and fosters meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Collaborations Manager in Cumbernauld
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at AG Barr, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Collaborations Manager.
We think you need these skills to ace Customer Collaborations Manager in Cumbernauld
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at AG Barr. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research AG Barr and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at AG Barr
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at AG Barr.
✨Research Specific Challenges Faced by AG Barr
Look into any unique supply chain challenges AG Barr might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
