At a Glance
- Tasks: Engage with customers to boost loyalty and service bookings while supporting the Sales Team.
- Company: Join a dynamic aftersales team focused on customer relationships.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a supportive team with a focus on career development.
- Why this job: Make a real difference in customer satisfaction and drive repeat business.
- Qualifications: Strong communication skills and experience in customer service or sales.
The predicted salary is between 30000 - 40000 £ per year.
Aftersales is looking for a Customer Retention Specialist to strengthen relationships with our existing customers across Sales and Aftersales.
The role focuses on proactive engagement, increasing service bookings, MOTs, and loyalty, while opportunities are handed to Sales for closing.
You will manage CRM activity, qualify opportunities, and arrange appointments with the Sales Team to drive repeat business, maintaining accurate records and delivering exceptional service.
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Customer Retention & Appointment Specialist in Birmingham employer: Aftersales
At Paul Rigby Ltd, we are dedicated to fostering a supportive and friendly work environment in Stratford-upon-Avon, where our Vehicle Technicians can thrive and develop their skills. With competitive salaries, a commitment to professional growth, and employee discounts, we ensure that our team members feel valued and motivated to contribute to our success in the automotive industry.
