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- Tasks: Guide financial firms from trial to full adoption, transforming their workflows.
- Company: Afternoon, a dynamic tech company revolutionising financial advice operations.
- Benefits: Remote-first work, competitive salary, and opportunities for personal growth.
- Other info: Join us at a pivotal moment as we scale our innovative solutions across the industry.
- Why this job: Make a real impact by helping advisers reclaim their time and improve their processes.
- Qualifications: Understanding of financial advice, strong people skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
You're the person who turns potential into real change inside financial advice firms. You'll work with firms of all sizes, from first trial through to real, embedded usage. Not just logging in, but changing how they work. You'll help financial advisers get their afternoons back. Then turn them into advocates who tell everyone else why it matters.
What you'll be doing:
- Own the customer journey end-to-end
- From trial through onboarding to long-term advocacy, you'll guide firms from first use to full adoption and beyond
- Turn interest into behaviour change
- Help advisers move from curiosity to daily use
- Spot friction early and remove it
- Work across teams to get things done
- Own how we communicate with customers
- Bring the product to life in the real world
- Build relationships that last
- Create advocates
- Feed insight back into the business
What matters in this role:
- You understand the financial advice world
- You're brilliant with people
- You have a get-it-done mindset
- You're comfortable with change
- You think in outcomes, not activity
- You're naturally curious
- You care about doing great work
What this isn't:
- It's not a passive account management role
- It's not selling features
Why this is a great time to join Afternoon:
We're at the point where things are working. The product is live. Firms are using it. And when it lands properly, the impact is obvious. Now it's about scale. That means real opportunity for the person in this role. You won't be maintaining accounts. You'll be shaping how this is adopted across the industry. If you get it right, you'll see the impact quickly. In the firms you work with, and in the growth of the business.
About Afternoon:
We're changing how financial advice firms actually get work done. Afternoon is a new operating model built for advisers. It connects client data, meetings and outputs into one flow, so firms can go from meeting to report in minutes, not hours. We're not a concept or a future idea. We're live inside advice firms across the UK, supporting thousands of client relationships every day.
Travel:
Some travel across the UK to spend time with firms in person.
Account Manager - Adoption and Growth in London employer: Afternoon
Contact Detail:
Afternoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Adoption and Growth in London
✨Tip Number 1
Get to know the company inside out before your interview. Understand their product, their mission, and how they fit into the financial advice world. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples where you've successfully navigated tricky conversations or built trust quickly. Share these stories during your interview to demonstrate your brilliance with people.
✨Tip Number 3
Be ready to discuss how you handle change. This role is in a scaling business, so share your experiences of adapting to new situations and how you’ve helped others embrace change. It’ll show that you have the get-it-done mindset we’re looking for!
✨Tip Number 4
Don’t forget to ask insightful questions during your interview. Show your curiosity by asking about the challenges firms face and how Afternoon plans to tackle them. This not only demonstrates your interest but also positions you as someone who thinks in outcomes, not just activity.
We think you need these skills to ace Account Manager - Adoption and Growth in London
Some tips for your application 🫡
Show Your Understanding of the Financial Advice World: Make sure to highlight your knowledge of how financial advice firms operate. We want to see that you understand their pressures and workflows, so share any relevant experiences or insights that demonstrate this.
Be Clear and Human in Your Communication: When crafting your application, keep it simple and straightforward. We appreciate clear communication that reflects our values. Avoid jargon and focus on how your words can help us connect with potential candidates.
Demonstrate Your Get-It-Done Mindset: We love a proactive attitude! In your application, share examples of how you've tackled challenges head-on and moved obstacles out of the way. Show us that you're not just about talking the talk but walking the walk.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our journey!
How to prepare for a job interview at Afternoon
✨Know Your Stuff
Make sure you understand the financial advice world inside out. Research how firms operate, their pressures, and workflows. This knowledge will help you connect with your interviewers and show that you're ready to hit the ground running.
✨Showcase Your People Skills
This role is all about building relationships, so be prepared to demonstrate your ability to read the room and build trust quickly. Share examples of how you've successfully engaged with clients or colleagues in the past, highlighting your energy and approachability.
✨Be a Problem Solver
During the interview, think about how you can showcase your get-it-done mindset. Discuss specific challenges you've faced in previous roles and how you overcame them. This will illustrate your proactive nature and comfort with change, which are key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions that go beyond the basics. Show your curiosity by asking about the company's future plans, how they measure success in this role, or what challenges they currently face. This will demonstrate your genuine interest in making a real impact.