Community Liaison Manager in Yorkshire - Volunteer in Leeds

We are seeking a passionate community liaison manager to help expand our community outreach in Leeds and Yorkshire. Your input will shape how we present ourselves to our service users, stakeholders, funders and the general public, enabling us to continue delivering services to children, parents and families in Leeds and its environs.

Impact of a Community Liaison Manager

• Strengthened Community Relationships – Building and maintaining strong connections with community members and local organizations fosters trust and collaboration, leading to more effective partnerships.
• Increased Program Participation – Effective outreach and communication raise awareness of our programs and services, resulting in higher community engagement and participation.
• Enhanced Service Delivery – Gathering and incorporating community feedback helps tailor our programs to better meet the needs and preferences of the community, leading to more impactful and relevant services.
• Improved Community Trust and Support – Clear and open communication builds trust and credibility, ensuring community members feel valued and supported.

Skills

• Excellent Communication – Strong verbal and written communication skills to effectively interact with diverse community members, stakeholders, and team members.
• Interpersonal Skills – Ability to build and maintain positive relationships, resolve conflicts, and engage with various individuals and groups empathetically.
• Organizational Skills – Proficiency in planning and coordinating events, meetings, and outreach activities efficiently and effectively.
• Problem‐Solving – Ability to identify community needs, address concerns, and develop practical solutions to enhance program impact.
• Data Analysis – Skill in gathering and interpreting feedback and data to make informed decisions and improve community outreach strategies.

Experience

• Community Engagement – Prior experience in community outreach, public relations, or a related field that involves interacting with the public and managing community relationships.
• Event Coordination – Experience organizing events, workshops, or programs, with a track record of successful execution and participant engagement.
• Stakeholder Management – Background in working with various stakeholders, including local organizations, government agencies, and community groups, to achieve common goals.

Qualities

• Empathy and Sensitivity – Genuine understanding and appreciation of diverse community needs and experiences, with the ability to approach interactions with sensitivity and respect.
• Proactive and Resourceful – Initiative in identifying opportunities for community engagement and addressing challenges creatively and effectively.
• Cultural Competence – Awareness and respect for cultural, social, and economic differences within the community, and the ability to communicate and work inclusively.
• Commitment and Passion – Dedication to making a positive impact in the community and a strong belief in the mission and values of the organization.

What will you be doing?

In this volunteer role, you will foster strong relationships between our organization and the community we serve, ensuring community needs are met and our programs are effectively communicated and accessible to all.

Responsibilities

• Build and Maintain Relationships – Establish and nurture positive relationships with community members, local organizations, and stakeholders to promote our programs and initiatives.
• Facilitate Communication – Act as the primary point of contact between the community and our organization, ensuring clear and open lines of communication.
• Organize Outreach Activities – Plan and coordinate community events, meetings, and workshops to engage and inform the community about our services and opportunities.
• Gather Feedback – Collect and analyze feedback from community members to identify needs, concerns, and areas for improvement in our programs and services.

Your efforts will contribute to creating a more connected, informed, and engaged community, ultimately improving the quality of life and fostering a supportive environment for all.