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- Tasks: Support event operations and manage traffic/parking at iconic venues across London.
- Company: Join CSP, a leading provider of event management services with strong values.
- Benefits: Competitive salary, up to 25 days holiday, private medical insurance, and career growth opportunities.
- Why this job: Kickstart your operational management career in a fast-paced, dynamic environment.
- Qualifications: Experience in team management and operational/facilities management, preferably in events.
- Other info: Work outdoors, build professional relationships, and enjoy a vibrant work culture.
The predicted salary is between 22700 - 25700 £ per year.
We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events across London and South East/East of England. The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.
What you will be doing as an Assistant Operations Manager:
- Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services.
- Managing event day delivery either solo (if required), or as part of a wider operational management team at our larger deployments.
- Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full.
- Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training.
- Develop and nurture strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times.
- Identifying further commercial opportunities for CSP additional services.
What we need from you as an Assistant Operations Manager at CSP:
- You will have previous experience of effective team management delivered through a casual/zero hours workforce.
- Operational/facilities management experience in providing multiple services, ideally within the events industry.
- Successful supervision of multiple services and small teams.
- The ability to prioritise, be proactive, take the initiative and work to deadlines.
What CSP can offer you as an Assistant Operations Manager:
- A competitive salary with potential to develop to become an Operations Manager within 12-24 months.
- A 35 hour working week working 5 days out of 7, as required operationally.
- Up to 25 days holiday (pro-rata after qualifying service) plus Bank/Public Holidays.
- Pension scheme with excellent employer contribution.
- Private Medical Insurance (after a qualifying period).
- Life insurance at 4x salary.
- Access to salary sacrifice schemes.
- A range of valuable medical and practical support services through an external Employee Assistance provider.
About CSP:
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
Vacancy details:
Salary: £27,350 - £30,000 pa
Location: Head Office at Watford; field work in London and the South East/East of England (Cambs, Suffolk, Herts, Beds)
Assistant Operations Manager in Watford employer: AfrikanGift Online Store
Contact Detail:
AfrikanGift Online Store Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at venues you admire. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Get your hands dirty! Volunteer at local events or festivals to gain experience and show your commitment to the industry. Plus, it’s a great way to meet potential employers and showcase your skills.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around customer service and team management.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Assistant Operations Manager in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Operations Manager role. Highlight any relevant experience in team management and operational roles, especially within the events industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your passion for delivering excellent service, as that’s super important to us.
Show Off Your Team Management Skills: Since we’re looking for someone with effective team management experience, be sure to include specific examples of how you've successfully supervised teams or managed operations. We love seeing real-life examples that demonstrate your capabilities!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at AfrikanGift Online Store
✨Know the Company Inside Out
Before your interview, take some time to research CSP and its core services. Understand their values—Caring, Safe, Professional—and think about how your experience aligns with these. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Team Management Skills
Since the role involves managing a casual workforce, be ready to discuss your previous experiences in team management. Prepare specific examples where you successfully supervised teams or delivered excellent service, especially in fast-paced environments like events.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to prioritise tasks or take the initiative under pressure. Share these stories during your interview to highlight your proactive approach and ability to work to deadlines, which are crucial for an Assistant Operations Manager.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the types of events you'll be managing. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
