At a Glance
- Tasks: Lead shifts, support your team, and create amazing guest experiences.
- Company: Mowchi, a vibrant café blending premium matcha and bubble tea with East Asian culture.
- Benefits: Competitive pay, friends and family discounts, and clear growth opportunities.
- Other info: We celebrate individuality and support our teams to grow together.
- Why this job: Join a passionate team and shape the café culture while connecting with the community.
- Qualifications: Experience in hospitality, strong communication skills, and a love for café culture.
The predicted salary is between 30000 - 35000 £ per year.
Love leading shifts and creating great guest experiences? We’re hiring Supervisors to help set the tone at Mowchi.
A bit about Mowchi: Mowchi started with a simple but ambitious idea, create a space where premium matcha, bubble tea and Asian inspired flavours exist in balance. Our cafés are minimalist, calm and inspired by East Asia’s street culture. We focus on quality, detail and atmosphere. Every drink is made with intention. Every guest interaction matters.
What’s the role? As a Supervisor, you lead from the floor. You’re hands on, calm under pressure and confident setting the pace for your team. You care about quality, about people and about creating a space guests genuinely enjoy being in. You’re someone who thrives both independently and alongside a team. You take pride in great service and naturally encourage others to do the same. You understand that small details in product, in atmosphere, in guest interaction make all the difference. You’re guest focused and quality driven. Whether it’s a regular or someone walking in for the first time, you make sure they leave feeling looked after.
What will I do?
- Leading shifts and setting the tone on either front or back of the house
- Supporting and developing team members in real time
- Maintaining high standards across product, service and presentation
- Opening and closing the café safely
- Handling guest feedback calmly and confidently
- Supporting store initiatives that drive sales and community presence
- Working closely with the General Manager to continuously improve performance
You’ll play a key role in shaping the culture of your café and building strong connections within the local neighbourhood.
What will I get?
- Competitive pay
- Discount for Friends and Family
- Clear development opportunities as we grow
Who is Mowchi looking for?
- Experienced in leading hospitality teams in fast paced environments
- Someone who loves café culture and people
- Confident working in a fast paced environment
- Strong communicator and natural team leader
- Detail focused and proud of quality standards
- Comfortable making decisions and staying organised under pressure
At Mowchi, we believe great vibes start with great people. We support our teams, celebrate individuality and grow together. If you’re passionate about hospitality, people and building something meaningful, you’ll feel at home here.
Supervisor in Grays employer: Afrikana Kitchen
Mowchi is an exceptional employer that fosters a warm and inviting work culture, perfect for passionate Baristas looking to thrive in the café environment. With a focus on employee growth, we offer training opportunities in coffee and matcha preparation, ensuring you develop your skills while contributing to a friendly atmosphere. Located in the heart of the United Kingdom, our café provides a unique chance to connect with customers and be part of a community dedicated to quality and service.
