At a Glance
- Tasks: Lead a vibrant café, ensuring quality drinks and an amazing guest experience.
- Company: Mowchi, a unique café blending premium matcha and Asian-inspired flavours.
- Benefits: Competitive pay, unlimited drinks, free food, and work-life balance.
- Other info: Join a supportive team that values individuality and growth.
- Why this job: Shape a welcoming space and build a passionate team in a fast-paced environment.
- Qualifications: Experience in hospitality leadership and a passion for café culture.
The predicted salary is between 30000 - 40000 £ per year.
Ready to run your own café and build something people love? We’re looking for an experienced Store Manager to take ownership of a Mowchi location and help drive our next stage of growth.
A bit about Mowchi: Mowchi started with a simple but ambitious idea, create a space where premium matcha, coffee and Asian inspired flavours exist in balance. Our cafés are minimalist, calm and inspired by East Asia’s street culture. We focus on quality, detail and atmosphere. Every drink is made with intention. Every guest interaction matters.
What’s the role? As General Manager at Mowchi, you take full ownership of your café. From the way the space feels to how the team performs, you set the standard every single day. You lead from the floor, protect the craft behind every drink and build a team that genuinely cares about what they’re creating. You balance atmosphere with performance, detail with pace and culture with results. This isn’t just running a store. It’s shaping a space people return to.
What will I do?
- Leading from the front
- Set the tone for hospitality, quality and energy on every shift
- Step onto the floor when it matters most
- Protect product standards and guest experience at all times
- Building and developing the team
- Recruit and develop high-potential talent
- Coach consistently and give clear, fair feedback
- Identify and grow future leaders
- Create a culture that feels supportive, inclusive and motivated
- PNL Pro
- Manage labour, stock and operational costs responsibly
- Oversee ordering, inventory and waste control
- Track KPIs and take action quickly when performance dips
- Balance productivity with experience
- Driving growth and change
- Lead new launches and brand initiatives with clarity and purpose
- Translate company direction into practical, on-the-floor action
- Listen to team feedback and identify areas to improve
- Bring ideas forward and test smarter ways of working
What will I get?
- Competitive pay
- Unlimited drinks and free food when on shift
- Work-life balance
- Clear development opportunities as we grow
Who's Mowchi looking for?
- Experienced in leading hospitality teams in fast paced environments
- Confident managing performance and commercial targets
- Highly organised and calm under pressure
- Naturally people focused and hands on
- Passionate about quality, consistency and café culture
- Comfortable taking ownership and making decisions
At Mowchi, we believe great vibes starts with great people. We support our teams, celebrate individuality and grow together. If you’re passionate about hospitality, people and building something meaningful, you’ll feel at home here.
General Manager in Birmingham employer: Afrikana Kitchen
Mowchi is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. As a General Manager, you will enjoy competitive pay, unlimited drinks, and free food during shifts, all while leading a passionate team in a minimalist café environment inspired by East Asia's street culture. With clear development opportunities and a focus on quality and guest experience, Mowchi is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Afrikana Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Afrikana Kitchen
Don't be shy about reaching out to Afrikana Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Afrikana Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Afrikana Kitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
