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- Tasks: Build and maintain CRM databases while supporting marketing and sales efforts.
- Company: Join African Energy, a leader in electric power generation analysis in Africa.
- Benefits: Earn £30,000/year, enjoy 33 days leave, and work remotely or in Hastings.
- Why this job: Make an impact in the energy sector while developing your CRM skills.
- Qualifications: Experience with CRM systems and strong communication skills are essential.
- Other info: Opportunities for promotion and salary increases in a dynamic, ambitious company.
The predicted salary is between 24000 - 36000 £ per year.
Are you a tireless prospector for leads who isn’t satisfied until you have captured a market? Do you have experience building and maintaining a CRM database? Do you enjoy working out how to reach decision-makers and budget holders at target companies? If so, this job is an opportunity for you.
African Energy is the leading organisation reporting, analysing and advising on the development of electric power generation and transmission projects in Africa. Over the past decade we have created a unique newsletter, database and conference business that we are now taking to the next level, by adding new categories of data and developing ground-breaking reports, outputs and analyses to add to our already substantial output.
We are looking for a dedicated CRM executive to join the African Energy team. The successful candidate will:
- support our active marketing and sales efforts by building new lists on our customer relationship management (CRM) platform Solve365, and enhancing existing lists.
- research, identify, and map target companies and relevant decision-makers and budget holders, both by pre-qualifying existing leads and by adding new ones;
- create effective CRM campaigns using these lists;
- coordinate with colleagues throughout the business to understand potential use-cases around which to construct new lists and campaigns.
The successful candidate must:
- have strong and proven working knowledge of CRM systems – including Solve365;
- be excited by the prospect of engaging with prospective clients;
- be capable of understanding our range of products and services and relating them to the complex business needs of participants in the African energy sectors;
- be able to exercise creativity and resourcefulness in establishing contact with prospects;
- be able to demonstrate initiative in improving methods and processes;
- have a keen eye for detail and exemplary written English.
Details and remuneration:
- The post is full-time.
- Salary: £30,000/year plus bonuses.
- 33 days/year annual leave.
- Working from home or based at our Hastings office, with regular meetings in London or Hastings.
- Promotion and salary increases are available in an ambitious company with international reach.
Application process:
- Please send a covering letter of no more than 500 words with your CV to working@africa-energy.com.
- Short-listed candidates to carry out relevant research and data analytics assessments.
- Candidates successful in the assessments will be invited for interview.
- The closing date for applications is Monday 12 January 2026.
Customer Relationship Management Executive employer: African Energy
Contact Detail:
African Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Executive
✨Tip Number 1
Get to know the company inside out! Research African Energy's projects and their impact on the electric power generation sector in Africa. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Use LinkedIn to connect with current employees or industry professionals. Ask them about their experiences and insights into the company culture, which can give you an edge during interviews.
✨Tip Number 3
Prepare for those interviews by practising common CRM-related questions. Think about how you can demonstrate your knowledge of Solve365 and your experience in building and maintaining CRM databases.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the African Energy team.
We think you need these skills to ace Customer Relationship Management Executive
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your experience with CRM systems and your knack for prospecting leads. Keep it concise, engaging, and tailored to the role at African Energy.
Show Off Your CRM Skills: Since we’re looking for someone with strong CRM knowledge, don’t hold back! Mention specific tools you’ve used, like Solve365, and share examples of how you’ve built or enhanced CRM databases in the past.
Research is Key: Before you hit send, do a bit of homework on African Energy. Understanding our mission and the energy sector will help you connect your skills to our needs, making your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at African Energy
✨Know Your CRM Inside Out
Make sure you have a solid understanding of CRM systems, especially Solve365. Familiarise yourself with its features and functionalities so you can confidently discuss how you've used it in the past to build and maintain databases.
✨Research the Company and Its Market
Dive deep into African Energy's work and the energy sector in Africa. Understand their products and services, and think about how they relate to potential clients' needs. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Think of specific examples where you've successfully identified leads or created effective campaigns, and be ready to share these stories.
✨Show Your Creativity and Initiative
Be prepared to discuss how you've used creativity to engage prospects or improve processes in previous roles. Highlight any innovative strategies you've implemented in CRM campaigns, as this aligns perfectly with what they're looking for.