At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences in our luxury store.
- Company: Join a renowned luxury brand with a focus on teamwork and innovation.
- Benefits: Earn £13.45 per hour, enjoy 50% staff discount, and receive a day off for your birthday!
- Other info: Enjoy ongoing development opportunities and a supportive workplace culture.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Windsor store. This is a part‑time opportunity, working 8 hours per week on a 2‑month fixed term contract.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
Qualifications
- Excellent communication skills, with confidence and a positive, can‑do attitude.
- A high level of personal grooming standards and a passion for luxury.
- Ability to work well in a team, with the drive and motivation to achieve both store and personal KPI’s.
- Flexibility in your working arrangements to suit business requirements.
Benefits
- An hourly rate of £13.45.
- A 50% staff discount to use on all of your favourite Molton Brown products.
- 22 days holiday + Bank Holidays.
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached.
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers.
- Enhanced family leave.
- Recognition Awards.
- Season Ticket Loans / Cycle To Work Scheme.
- Company Pension Scheme.
- Ongoing development and the opportunity to enhance your skills.
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands.
What you can expect from us:
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant).
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
- Learning and development opportunities.
Sales Consultant in Windsor employer: AFM - Association Française du Marketing
Join our vibrant team at the Molton Brown Windsor store, where we celebrate luxury and exceptional customer service. As a Sales Consultant, you'll enjoy a supportive work culture that values your input and offers numerous benefits, including a generous staff discount, holiday entitlement, and ongoing development opportunities. With a focus on employee wellbeing and a collaborative environment, this is an excellent place to grow your career while sharing your passion for luxury with our customers.
Contact Details:
AFM - Association Française du Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Windsor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including AFM - Association Française du Marketing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Consultant in Windsor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like AFM - Association Française du Marketing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at AFM - Association Française du Marketing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about AFM - Association Française du Marketing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at AFM - Association Française du Marketing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at AFM - Association Française du Marketing!
