Store Manager

Store Manager

St Albans Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our St Albans store, driving sales and delivering exceptional customer experiences.
  • Company: Join Molton Brown, a luxury brand with a rich heritage and commitment to quality.
  • Benefits: Enjoy 50% staff discount, 25 days holiday, and private healthcare among other perks.
  • Why this job: Be part of a purpose-driven company that values your voice and fosters personal growth.
  • Qualifications: Minimum 2 years retail management experience; beauty retail experience is a plus.
  • Other info: Diversity is celebrated here; we welcome applications from all backgrounds.

The predicted salary is between 28000 - 36000 £ per year.

We are seeking an experienced Store Manager with a passion for luxury to lead our St Albans store!
Position: Store Manager – Full Time
Location: St Albans
Hours per Week: 37.5 (Permanent)
Salary: £32,000- £33,000
What We Offer To Our Store Managers

  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 25 days holiday + Bank Holidays
  • A day off for your birthday!
  • A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items!
  • Access to discounts/cashbacks from high street retailers
  • Enhanced family leave
  • Private Medical / Healthcare Plan
  • Wellbeing Support
  • Season Ticket Loans / Cycle To Work Scheme
  • Company Pension Scheme
  • Ongoing development and the opportunity to enhance your skills
  • A company where your voice will be heard and your opinion matters!
  • Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager Role

  • A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
  • Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
  • Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
  • Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate

  • Minimum of 2 years retail management experience
  • Experience within the fragrance and beauty retail environment is desirable
  • An excellent communicator
  • An engaging and successful leader
  • Proven commercial acumen and P&L accountability
  • Customer Centric approach
  • Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit #J-18808-Ljbffr

Store Manager employer: AFM - Association Française du Marketing

At Molton Brown, we pride ourselves on being an exceptional employer, offering our Store Managers in St Albans a vibrant work culture that values integrity and innovation. With generous benefits including a 50% staff discount, 25 days holiday plus bank holidays, and ongoing development opportunities, we empower our employees to thrive both personally and professionally. Join us in creating a sensorial customer experience while enjoying a supportive environment where your voice is heard and your contributions matter.
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Contact Detail:

AFM - Association Française du Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury positioning and customer experience will help you demonstrate your passion for the brand during interviews.

Tip Number 2

Network within the beauty and fragrance industry. Attend local events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.

Tip Number 3

Prepare to discuss your previous retail management experiences in detail, especially how you've driven sales and built effective teams. Use specific examples that highlight your leadership and commercial acumen.

Tip Number 4

Showcase your customer-centric approach by thinking of ways to enhance the customer journey. Be ready to share innovative ideas that align with Molton Brown's commitment to exceptional service during your interview.

We think you need these skills to ace Store Manager

Retail Management Experience
Leadership Skills
Customer Service Excellence
Strategic Thinking
Analytical Skills
Commercial Acumen
P&L Accountability
Team Development
Effective Communication
Flexibility in Working Arrangements
Motivational Skills
Sales Target Achievement
Coaching and Training
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight your relevant experience in retail management, especially in luxury or beauty sectors.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience, leadership skills, and any achievements related to sales and customer service. Use bullet points for clarity and focus on quantifiable results.

Write a Tailored Cover Letter: In your cover letter, express your passion for luxury retail and how your values align with Molton Brown's corporate philosophy. Highlight specific examples of how you've successfully led teams and driven sales in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager role.

How to prepare for a job interview at AFM - Association Française du Marketing

Show Your Passion for Luxury

Make sure to express your enthusiasm for luxury products during the interview. Share experiences that highlight your appreciation for quality and how it translates into excellent customer service.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to coaching and developing team members, as well as how you motivate them to achieve sales targets.

Understand the Customer Journey

Familiarise yourself with Molton Brown's customer service principles. Be ready to discuss how you would create a tailored, sensorial experience for customers and what excellence in service means to you.

Highlight Your Commercial Acumen

Be prepared to talk about your experience with P&L accountability and how you've driven sales in previous roles. Use specific metrics or achievements to illustrate your commercial success.

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