Store Manager

Store Manager

Leicester Full-Time 30000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our luxury store, drive sales, and create an exceptional customer experience.
  • Company: Join Molton Brown, part of Kao, dedicated to quality and sustainability since 1887.
  • Benefits: Enjoy a 50% staff discount, 25 days holiday, and a birthday day off!
  • Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
  • Qualifications: Minimum 2 years retail management experience; fragrance and beauty experience preferred.
  • Other info: Diversity is celebrated here; we welcome applications from all backgrounds.

The predicted salary is between 30000 - 31000 £ per year.

We are seeking an experienced Store Manager with a passion for luxury to lead our East Midlands store!
Position: Store Manager – Full Time
Location: East Midlands, McArthur Glen
Hours per Week: 37.5 (Permanent)
Salary: £30,000 – £31,000
What We Offer To Our Store Managers

  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 25 days holiday + Bank Holidays
  • A day off for your birthday!
  • A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items!
  • Access to discounts/cashbacks from high street retailers
  • Enhanced family leave
  • Private Medical / Healthcare Plan
  • Wellbeing Support
  • Season Ticket Loans / Cycle To Work Scheme
  • Company Pension Scheme
  • Ongoing development and the opportunity to enhance your skills
  • A company where your voice will be heard and your opinion matters!
  • Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager Role

  • A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
  • Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
  • Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
  • Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate

  • Minimum of 2 years retail management experience
  • Experience within the fragrance and beauty retail environment is desirable
  • An excellent communicator
  • An engaging and successful leader
  • Proven commercial acumen and P&L accountability
  • Customer Centric approach
  • Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit #J-18808-Ljbffr

Store Manager employer: AFM - Association Française du Marketing

At Molton Brown, we pride ourselves on being an exceptional employer, offering our Store Managers in the East Midlands a vibrant work culture that values integrity and innovation. With generous benefits including a 50% staff discount, 25 days holiday plus bank holidays, and ongoing development opportunities, we empower our employees to thrive both personally and professionally. Join us in creating a meaningful impact while enjoying a supportive environment where your voice is heard and your contributions are valued.
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Contact Detail:

AFM - Association Française du Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury positioning and customer experience will help you demonstrate your passion for the brand during interviews.

Tip Number 2

Network with current or former employees of Molton Brown. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

Tip Number 3

Prepare examples of how you've successfully led a team in a retail environment. Highlight your leadership style and how it aligns with Molton Brown's focus on engaging communication and team development.

Tip Number 4

Research the latest trends in the fragrance and beauty industry. Being knowledgeable about current market dynamics will show your strategic thinking and commercial acumen, which are key for the Store Manager role.

We think you need these skills to ace Store Manager

Retail Management Experience
Leadership Skills
Customer Service Excellence
Strategic Thinking
Analytical Skills
Commercial Acumen
P&L Accountability
Team Development
Effective Communication
Motivational Skills
Flexibility in Working Arrangements
Coaching and Training
Sales Target Achievement
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience, especially in the fragrance and beauty sector. Use specific examples to demonstrate your leadership skills and commercial acumen.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for luxury retail and your understanding of Molton Brown's values. Mention how your experience aligns with their expectations for a Store Manager.

Showcase Your Customer-Centric Approach: In your application, emphasise your commitment to delivering exceptional customer experiences. Provide examples of how you've previously enhanced customer journeys in your past roles.

Highlight Your Team Development Skills: Discuss your experience in building and developing effective teams. Include specific instances where you have coached or trained team members to reach their full potential.

How to prepare for a job interview at AFM - Association Française du Marketing

Show Your Passion for Luxury

As a Store Manager for Molton Brown, it's crucial to demonstrate your passion for luxury products. Be prepared to discuss your favourite luxury brands and how they inspire you. This will show that you understand the market and can connect with customers on a deeper level.

Highlight Your Leadership Skills

Since the role requires strong leadership, come ready to share examples of how you've successfully led a team in the past. Discuss specific strategies you've used to motivate and develop your team members, as well as how you handle challenges in a retail environment.

Understand the Customer Journey

Molton Brown places a strong emphasis on delivering an exceptional customer experience. Familiarise yourself with their customer service principles and be ready to explain how you would enhance the customer journey in the store. Think about ways to create a sensorial experience that aligns with their brand values.

Prepare for Commercial Discussions

Given the importance of commercial acumen in this role, brush up on your knowledge of P&L accountability and retail KPIs. Be prepared to discuss how you've driven sales and profitability in previous roles, and think about how you can apply those experiences to achieve targets at Molton Brown.

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