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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join the vibrant Molton Brown family in Liverpool.
- Benefits: Enjoy 50% staff discount, 25 days holiday, and a birthday day off!
- Other info: Access to ongoing training and career development opportunities.
- Why this job: Be a key player in a brand that values your voice and ideas.
- Qualifications: 2+ years in retail management; passion for beauty and fragrance is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Liverpool
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role:
A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution. Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPIs and business profit through inspirational motivation. Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver. Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience.
- Experience within the fragrance and beauty retail environment is desirable.
- An engaging and successful leader.
- Proven commercial acumen and P&L accountability.
- Customer‑centric approach.
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations.
Store Manager employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Molton Brown. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Molton Brown's values and products. Show us you’re not just passionate about retail but also about creating that unique customer experience we pride ourselves on.
✨Tip Number 3
Practice your leadership stories! We want to hear how you've built and motivated teams in the past. Share specific examples of how you’ve driven sales and improved customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Molton Brown family.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and people shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional customer experience.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in retail management. We love seeing how your past roles have prepared you for the Store Manager position at Molton Brown, so don’t hold back!
Be Specific About Achievements: Use specific examples to showcase your achievements in previous roles. Whether it’s hitting sales targets or developing a successful team, we want to know how you’ve made a difference in your past positions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Molton Brown family!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s product range. Understand their unique selling points and be ready to discuss your favourite products. This shows your passion for the brand and helps you connect with the interviewers.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and achieved targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer-Centric Mindset
Highlight your customer service experience and how you’ve gone above and beyond to create memorable experiences. Be ready to discuss specific instances where you turned a negative situation into a positive one, demonstrating your commitment to customer satisfaction.
✨Show Your Analytical Side
Since the role requires strong strategic and analytical thinking, prepare to discuss how you've used data to drive sales or improve store performance. Bring examples of KPIs you've managed and how you’ve adjusted strategies based on performance metrics.