At a Glance
- Tasks: Lead the sales team, drive store performance, and deliver exceptional customer experiences.
- Company: Join a luxury brand known for its innovative and collaborative culture.
- Benefits: Enjoy a competitive salary, generous staff discounts, and 22 days holiday plus your birthday off.
- Other info: Opportunities for personal growth and a workplace that values your voice.
- Why this job: Be a key player in a dynamic environment where your leadership can shine.
- Qualifications: 2+ years retail experience with strong communication and motivational skills.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an experienced Senior Sales Consultant to help lead the team at our York Outlet Store on a full‑time (37.5 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same.
Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for:
- The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity.
- You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs.
- With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- Salary of £27,202.50
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
What you can expect from us:
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant).
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
- Learning and development opportunities.
Senior Sales Consultant employer: AFM - Association Française du Marketing
At Molton Brown, we pride ourselves on being an exceptional employer, offering a vibrant and entrepreneurial environment in our York Outlet Store. With a strong focus on employee wellbeing, ongoing development opportunities, and a culture of respect and collaboration, we empower our Senior Sales Consultants to thrive as leaders and brand ambassadors. Enjoy competitive salaries, generous staff discounts, and a range of benefits that truly value your contributions while fostering personal and professional growth.
Contact Details:
AFM - Association Française du Marketing Recruitment Team
