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- Tasks: Lead the sales team, engage customers, and create memorable shopping experiences.
- Company: Join a luxury brand known for its exceptional products and customer service.
- Benefits: Competitive pay, generous staff discounts, and a bonus scheme.
- Why this job: Be part of a dynamic team and make a real impact in a luxury retail environment.
- Qualifications: 2+ years in retail with supervisory experience and strong communication skills.
- Other info: Enjoy ongoing development opportunities and a workplace where your voice matters.
The predicted salary is between 25000 - 42000 £ per year.
Opportunity
Senior Sales Consultant to lead the team at our Durham store on a full-time (37.5 hour) basis.
Responsibilities
- Oversee the running of the sales floor and drive and motivate the team to achieve store sales and KPI\’s.
- Engage with customers and model the principles of our customer service program, providing detailed product knowledge and ensuring our sales consultants have the tools to do the same.
- Use a personalised selling approach to guide the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
Qualifications
- Minimum 2 years experience working in retail, as well as experience working at a supervisory capacity.
- Excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s.
- High level of personal grooming standards and a passion for luxury, championing our brand values.
- Flexibility in working arrangements to suit business requirements.
Benefits
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
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Senior Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to share your experiences and how they align with the role. Use specific examples to demonstrate your leadership and sales skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the luxury retail world.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how much you love the brand and the products, so don’t hold back on sharing your personal experiences with Molton Brown!
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in retail and supervisory roles. We’re looking for someone who can motivate a team, so include examples of how you've done this in the past.
Be Personable: In your cover letter, adopt a friendly tone that reflects our customer service ethos. We value communication skills, so show us how you engage with customers and create memorable experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the brand's values and products. Familiarise yourself with Molton Brown’s signature services and customer experience principles. This will not only show your passion for luxury but also demonstrate that you can embody the brand during your interactions.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully influenced and inspired others. Think about specific situations where you drove sales or improved team performance, as these will resonate well with the interviewers.
✨Engage with Customer Scenarios
Be ready to discuss how you would handle various customer interactions. Practice personalised selling techniques and think about how you would create memorable experiences for customers. This could include discussing how you would approach a fragrance consultation or a hand and arm massage, showcasing your product knowledge and customer service skills.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt to changing business needs and work collaboratively with your team. Share examples of how you've managed stock, maintained store standards, or supported colleagues in previous roles. This will show that you’re not just focused on your own KPIs but are also committed to the overall success of the store.