At a Glance
- Tasks: Lead the sales team, drive store performance, and provide exceptional customer experiences.
- Company: Kao, founded in Japan in 1887, creates high-quality products for a beautiful, sustainable life.
- Benefits: Enjoy £14.20/hour, 50% staff discount, 22 days holiday, and free product allocation every quarter!
- Other info: Flexible working arrangements and opportunities for personal development await you!
- Why this job: Join a purpose-driven company recognised as one of the World's Most Ethical Companies for 19 years.
- Qualifications: 2+ years retail experience with supervisory skills and excellent communication abilities required.
Founded in Japan in 1887, Kao is passionate about making a difference in people\'s lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World\'s Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
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PlayingThe Opportunity
We are looking for an experiencedSenior Sales Consultantto help lead the team at ourCambridge Store on apart-time (30 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\'s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\'s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £14.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\'s lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\'s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
#J-18808-LjbffrSenior Sales Consultant in Cambridge employer: AFM - Association Française du Marketing
Kao is an exceptional employer, offering a vibrant work culture that prioritises integrity, innovation, and respect. As a Senior Sales Consultant at our Cambridge Store, you will enjoy competitive benefits including a generous staff discount, a quarterly bonus scheme, and ongoing development opportunities, all while being part of a company recognised among the World's Most Ethical Companies for 19 consecutive years. Join us to make a meaningful impact in people's lives while advancing your career in a supportive environment that values your voice and contributions.
Contact Details:
AFM - Association Française du Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Consultant in Cambridge
✨Tip Number 1
Familiarise yourself with Kao's corporate philosophy, the Kao Way. Understanding their values of integrity, innovation, and respect will help you align your responses during interviews and demonstrate that you are a good cultural fit for the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and influenced teams in previous roles. Be ready to discuss specific situations where you successfully drove sales or improved team performance.
✨Tip Number 3
Research Molton Brown's product range and customer service approach. Being knowledgeable about their products and demonstrating a passion for luxury will set you apart as a strong brand ambassador during your interactions with the hiring team.
✨Tip Number 4
Prepare to discuss your flexibility in working arrangements. Since the role requires adaptability to suit business needs, having examples of how you've successfully managed varying schedules or responsibilities in the past will be beneficial.
We think you need these skills to ace Senior Sales Consultant in Cambridge
Some tips for your application 🫡
Understand the Company Values:Before applying, take some time to understand Kao's corporate philosophy and values. Highlight how your personal values align with theirs in your application, especially focusing on integrity, innovation, and respect.
Tailor Your CV:Make sure your CV reflects your experience in retail and supervisory roles. Emphasise any achievements related to sales targets and team motivation, as these are key aspects of the Senior Sales Consultant role.
Craft a Compelling Cover Letter:In your cover letter, showcase your communication skills and leadership experience. Provide specific examples of how you've successfully influenced and motivated a team in previous roles, and express your passion for luxury products.
Showcase Customer Service Skills:Since the role involves providing exceptional customer experiences, include examples in your application that demonstrate your ability to deliver high-quality customer service and create engaging shopping experiences.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to influence and inspire others.
✨Demonstrate Product Knowledge
Familiarise yourself with Molton Brown's product range and values. Be ready to discuss how you would provide detailed product knowledge to customers and enhance their shopping experience through personalised selling.
✨Emphasise Customer Service Excellence
Kao values customer service highly. Prepare to discuss your approach to delivering exceptional customer experiences and how you would implement the principles of their customer service programme in your role.
✨Align with Company Values
Research Kao's corporate philosophy, the Kao Way, and be prepared to discuss how your personal values align with theirs. Show that you understand the importance of integrity, innovation, and respect in the workplace.
