At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the renowned John Lewis team in Chelmsford, part of the prestigious Molton Brown brand.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Other info: Flexible hours, ongoing development, and a supportive team environment await you!
- Why this job: Be the face of luxury and make a real impact on customers' shopping experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
The predicted salary is between 27800 - 27800 € per year.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant at the John Lewis, Chelmsford store. This is a part‑time opportunity, working 22 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
Qualifications
- Excellent communication skills
- Confidence and a positive, can‑do attitude
- High level of personal grooming standards
- Passion for luxury and championing brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
Benefits
- An hourly rate of £13.45
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Sales Consultant employer: AFM - Association Française du Marketing
At John Lewis, Chelmsford, we pride ourselves on being an exceptional employer that values our employees' contributions and well-being. With a strong focus on personal development, a supportive work culture, and generous benefits including a 50% staff discount and a day off for your birthday, we ensure that our Sales Consultants thrive in a rewarding environment. Join us to be part of a team that champions luxury and customer experience while enjoying the perks of working for a brand that truly cares about its people.
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything about Molton Brown. Understand their products, values, and what makes them unique. This will not only impress your interviewers but also help you connect with customers authentically.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate different customer scenarios. This will help you feel more confident in providing that personalised selling approach that’s key for the Sales Consultant role.
✨Tip Number 3
Show off your passion for luxury! During your interview, share personal experiences where you've gone above and beyond for customers. This will demonstrate your commitment to delivering exceptional service and align with the brand's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at John Lewis. Let’s get you that dream job!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury shine through! Share experiences that highlight your enthusiasm for high-quality products and how you connect with customers on a personal level.
Highlight Your Communication Skills:We want to see your excellent communication skills in action! Use clear and engaging language in your application, and don’t forget to mention any relevant experiences where you’ve successfully interacted with customers or worked in a team.
Demonstrate a Can-Do Attitude:Your positive, can-do attitude is key! In your application, give examples of how you've approached challenges with optimism and determination, showing us that you're ready to tackle any task that comes your way.
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
As a Sales Consultant, you'll need to have detailed product knowledge. Make sure you research the luxury items sold at John Lewis, especially Molton Brown products. Familiarise yourself with their features, benefits, and any unique selling points so you can confidently engage customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to create a sensorial experience and your passion for luxury, which is key for this role.
✨Demonstrate Team Spirit
Since teamwork is essential in this position, be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or tackled challenges together. This will show that you can contribute positively to the store environment.
✨Embrace the Brand Values
Familiarise yourself with the brand values of Molton Brown and Kao. During the interview, express how these values resonate with you and how you embody them in your work. This will highlight your alignment with the company's philosophy and your commitment to representing their brand.
