Sales Consultant

Responsibilities

Deliver exceptional customer service and share comprehensive product knowledge with customers. Employ a personalized selling approach, guiding clients through the entire buying journey, and provide sensorial experiences through fragrance consultations and hand and arm massages. Support the team with general store tasks, including stock management, cleaning and replenishment.

Qualifications

Excellent communication skills, confident and approachable. Demonstrate a positive, can‑do attitude and high personal grooming standards. Passion for luxury and commitment to our brand values. Ability to work collaboratively within a team and meet both store and personal KPIs. Flexibility in work hours to meet business needs.

Compensation and Benefits

• Hourly rate of £14.80
• 50% staff discount on all Molton Brown products
• 22 days holiday + Bank Holidays
• Day off for your birthday
• Monthly store bonus up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Health care plan
• Wellbeing support
• Recognition awards
• Season ticket loans / cycle to work scheme
• Company pension scheme
• Ongoing development and opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters