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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create personalised luxury experiences.
- Company: Join a prestigious brand known for quality and innovation.
- Benefits: Competitive pay, generous staff discounts, and a supportive work environment.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for luxury products.
- Other info: Flexible hours with opportunities for personal and professional growth.
Sales Consultant – Clarks Village
We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our Clarks Village store. This is a part‑time opportunity, working 8 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store‑related tasks, including stock management, cleaning and replenishment.
What We’re Looking For
People with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. You should have a high level of personal grooming standards, a passion for luxury and a desire to champion our brand values. Must be able to work well in a team, have motivation to achieve store and personal KPIs and have flexibility in your working arrangements to suit business requirements.
What We Can Offer You
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
About Molton Brown
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people\’s lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How We Work
Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
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Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history and values. This way, you can show your passion for luxury and how you align with their ethos during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate excellent communication and a personalised approach. Role-playing with a friend can help you feel more confident when it comes to delivering those sensorial experiences.
✨Tip Number 3
Dress to impress! Since personal grooming is key for this role, make sure you present yourself in a way that reflects the luxury brand. Show them you can champion their values right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the store's success.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your enthusiasm for high-quality products and how you connect with customers on a personal level.
Highlight Your Customer Service Skills: Make sure to emphasise your excellent communication skills and any previous customer service experience. We want to see how you’ve gone above and beyond to create memorable experiences for customers in the past.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity, so share your unique qualities and how they align with our brand values. Confidence is key!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Molton Brown’s product range. Understand the key ingredients, benefits, and unique selling points of their luxury items. This knowledge will help you demonstrate your passion for the brand and your ability to provide excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Think about how you can relate these experiences to the personalised selling approach they value. Highlight any specific instances where you went above and beyond for a customer.
✨Demonstrate Your Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve successfully collaborated with others in previous jobs. Share stories that illustrate your ability to work well in a team, drive towards common goals, and adapt to changing circumstances.
✨Embrace the Luxury Mindset
Molton Brown is all about luxury, so convey your passion for high-quality products during the interview. Dress smartly and maintain high personal grooming standards to reflect the brand's values. Show that you understand what luxury means to customers and how you can enhance their shopping experience.
