At a Glance
- Tasks: Lead a passionate team in delivering exceptional customer experiences and achieving sales targets.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics with a rich heritage.
- Benefits: Enjoy 50% staff discount, up to 25 days holiday, and free products every quarter!
- Other info: Flexible working arrangements and a culture prioritising employee wellbeing.
- Why this job: Be part of a dynamic team that values your voice and fosters innovation.
- Qualifications: 2+ years in retail management, preferably in fragrance or beauty.
The predicted salary is between 25650 - 31350 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
We are seeking an experienced Retail Assistant Store Manager with a passion for luxury to help lead our Milton Keynes store!
Location: Milton Keynes
What we offer to our Retail Assistant Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- Up to 25 days holiday (depending on years of service) + Bank Holidays
- A day off on your birthday!
- A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Enhanced family leave
- Company Health allowance
- Access to Gym Discounts
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Recognition Awards
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Assistant Store Manager role:
- An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution.
- Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation.
- Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also.
- Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Assistant Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An engaging and successful leader
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to other stores
Molton Brown is part of Kao founded in Japan in 1887. At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
What you can expect from us:
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant).
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
- Learning and development opportunities.
Your voice matters here - we value entrepreneurial thinking and innovation from our teams.
Retail Assistant Store Manager employer: AFM - Association Française du Marketing
Molton Brown is an exceptional employer that champions a culture of respect, teamwork, and innovation, making it a fantastic place for passionate individuals to thrive. Located in Milton Keynes, our Retail Assistant Store Managers enjoy a range of benefits including generous staff discounts, flexible working arrangements, and extensive development opportunities, all within a supportive environment that values employee wellbeing and encourages personal growth. Join us to be part of a brand that not only prioritises quality and craftsmanship but also empowers its employees to make a meaningful impact.
Contact Details:
AFM - Association Française du Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AFM - Association Française du Marketing, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AFM - Association Française du Marketing!
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AFM - Association Française du Marketing, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AFM - Association Française du Marketing and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AFM - Association Française du Marketing that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
