At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the renowned Molton Brown, part of Kao, a leader in luxury and ethical practices.
- Benefits: Earn £13.20 per hour, enjoy 50% staff discount, and receive generous holiday and bonuses.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Milton Keynes store. This is a part-time opportunity, working 8 hours per week on a fixed term contract.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
- Excellent communication skills, with confidence and a positive, can-do attitude.
- A high level of personal grooming standards and a passion for luxury.
- Ability to work well in a team, with the drive and motivation to achieve both store and personal KPI’s.
- Flexibility in your working arrangements to suit business requirements.
What We Can Offer You
- An hourly rate of £13.20.
- A 50% staff discount on all Molton Brown products.
- 22 days holiday + Bank Holidays.
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached.
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers.
- Enhanced family leave.
- Healthcare Plan.
- Wellbeing Support.
- Recognition Awards.
- Season Ticket Loans / Cycle To Work Scheme.
- Company Pension Scheme.
- Ongoing development and the opportunity to enhance your skills.
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands.
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet.
Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Kao Careers.
Sales Consultant in Milton Keynes employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Milton Keynes
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion for luxury and how you align with their ethos.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for a customer. Role-play scenarios with friends or family to boost your confidence in delivering that personalised selling approach.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to engage with your interviewer. Ask questions about the team and store culture, and share your thoughts on how you can contribute to achieving those store KPIs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! Share experiences or moments that highlight your appreciation for high-quality products and services. We want to see that you truly understand and connect with our brand values.
Highlight Your Communication Skills: As a Sales Consultant, excellent communication is key. Make sure to showcase your ability to engage with customers and work well in a team. Use examples from past experiences where you've successfully interacted with others, whether in retail or other settings.
Be Positive and Can-Do: We love a positive attitude! In your application, reflect on how you approach challenges with a can-do mindset. Share stories that demonstrate your flexibility and willingness to go the extra mile to achieve goals, both personally and for the team.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're keen to join our team at Molton Brown!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Molton Brown’s product range. Understand the key features and benefits of their luxury items, especially those related to fragrance consultations and signature services. This knowledge will help you demonstrate your passion for luxury and provide excellent customer service during the interview.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication skills, consider preparing answers to common interview questions that showcase your ability to engage with customers. Role-playing with a friend can help you feel more comfortable and natural when discussing your experiences.
✨Emphasise Teamwork and Flexibility
Be ready to discuss examples of how you’ve worked well in a team and adapted to changing circumstances. The interviewer will be looking for your ability to contribute positively to the store environment, so share specific instances where you’ve collaborated with others or adjusted your approach to meet business needs.
✨Dress to Impress
Since personal grooming standards are high for this role, ensure you present yourself well for the interview. Choose an outfit that reflects the luxury brand image and shows you understand the importance of appearance in retail. This will not only boost your confidence but also leave a positive impression on the interviewer.