At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences in our luxury store.
- Company: Join the renowned Molton Brown, part of Kao, with a strong ethical commitment.
- Benefits: Earn £13.85/hour, enjoy 50% staff discount, and receive generous holiday and bonuses.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Broadgate store. This is a part-time opportunity, working 8 hours per week with a three month fixed term contract and a six month fixed term contract available.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What We Can Offer You
- An hourly rate of £13.85
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
About the Company
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Kao Careers.
Sales Consultant (8 hours) in London employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (8 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and products. This way, you can show off your passion for luxury and how you align with their ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide a personalised experience. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show your team spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your collaborative nature will resonate with the hiring team, as they value teamwork highly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant (8 hours) in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the brand values of Molton Brown.
Highlight Your Communication Skills: As a Sales Consultant, excellent communication is key. Make sure to showcase your ability to connect with customers and your confidence in providing personalised service. Use examples from past roles to illustrate this.
Demonstrate Team Spirit: We value teamwork at Molton Brown, so don’t forget to mention your collaborative experiences. Talk about how you’ve worked with others to achieve goals and how you can contribute to our store’s success.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Molton Brown's product range. Understand the key features and benefits of their luxury items, as well as any signature services like fragrance consultations. This knowledge will help you demonstrate your passion for the brand and provide excellent customer service.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication skills, consider doing mock interviews with friends or family. Focus on how you can engage customers and create a personalised experience, which is crucial for a Sales Consultant.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experiences working in a team and how you’ve contributed to achieving common goals. Highlight your flexibility in adapting to different tasks, as this role involves various responsibilities from stock management to providing customer experiences.
✨Dress to Impress
Given the emphasis on personal grooming standards, ensure you dress smartly for the interview. Choose an outfit that reflects the luxury brand image of Molton Brown. This not only shows your understanding of the brand but also demonstrates your commitment to maintaining high standards.