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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences in our luxury store.
- Company: Join Molton Brown, a renowned brand with a commitment to quality and ethics.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury products.
- Other info: Flexible hours, ongoing development, and a chance to shape your career.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our new Broadgate store. This is a part-time opportunity, working 12 hours per week on a 6 month fixed term contract.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
- Excellent communication skills
- Confidence and a positive, can-do attitude
- A high level of personal grooming standards
- A passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPIs
- Flexibility in working arrangements to suit business requirements
What We Can Offer You
- An hourly rate of £13.85
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Kao's website and privacy page.
Sales Consultant (12 hours) in London employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (12 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history and values. This will not only impress your interviewers but also help you connect with their passion for luxury.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide a personalised experience. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your collaborative nature will resonate with the company's values and show that you're a great fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Molton Brown family.
We think you need these skills to ace Sales Consultant (12 hours) in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the brand values. We want to see that you truly understand what it means to represent our brand.
Highlight Your Communication Skills: As a Sales Consultant, excellent communication is key. Make sure to showcase your ability to connect with customers in your application. Use examples that demonstrate your confidence and positive attitude when engaging with others, as this is something we really value.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your skills and experiences align with the responsibilities of the Sales Consultant position. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our company and what we stand for while you’re at it!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
As a Sales Consultant, you'll need to have detailed product knowledge. Before the interview, take some time to research Molton Brown's products and services. Familiarise yourself with their unique features and benefits so you can confidently discuss them during your interview.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be prepared to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where you made a positive impact on someone's experience, and be ready to discuss these in detail.
✨Demonstrate Your Passion for Luxury
The company is looking for someone with a passion for luxury. During the interview, express your enthusiasm for high-quality products and how you appreciate the finer things in life. This will show that you align with the brand's values and understand its target market.
✨Emphasise Teamwork and Flexibility
Working well in a team is crucial for this role. Be ready to talk about your experiences working collaboratively with others and how you adapt to changing circumstances. Highlight your positive attitude and willingness to take on various tasks to support the team.
