At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join Kao, a purpose-driven company committed to ethical practices and quality.
- Benefits: Earn £13.45 per hour, enjoy 50% staff discount, and receive generous holiday allowances.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
The predicted salary is between 27800 - 27800 £ per year.
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World’s Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
We are looking for a dedicated individual with a passion for luxury to join us as Sales Consultant in our Livingston store. This is a part‑time opportunity, working 18 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for:
- Excellent communication skills
- Confidence and a positive, can‑do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPIs
- Flexibility in working arrangements to suit business requirements
What we can offer you:
- An hourly rate of £13.45
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Sales Consultant in Livingston employer: AFM - Association Française du Marketing
Kao is an exceptional employer that fosters a culture of integrity and innovation, making it a fantastic place for individuals passionate about luxury and customer service. Located in Livingston, our part-time Sales Consultant role offers competitive pay, generous staff discounts, and a supportive environment where your contributions are valued. With ongoing development opportunities and a commitment to employee well-being, including a day off for your birthday and recognition awards, we ensure that every team member can thrive both personally and professionally.
Contact Details:
AFM - Association Française du Marketing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Livingston
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Kao's history and values. Understanding their commitment to a Kirei Life will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the brand, think about how you can create memorable experiences for customers. Role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your passion for luxury! When discussing your experience, highlight moments where you've gone above and beyond to provide exceptional service. This will demonstrate that you embody the brand's values and are ready to champion them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Sales Consultant in Livingston
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you connect with customers on a personal level.
Highlight Your Communication Skills:We want to see your excellent communication skills in action! Use your application to demonstrate how you've effectively interacted with customers or team members in the past. A friendly tone goes a long way!
Be Positive and Can-Do:Your attitude matters! Make sure your application reflects a positive, can-do mindset. Share examples of how you've tackled challenges with enthusiasm and a willingness to learn.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know the Brand Inside Out
Before your interview, dive deep into Kao's history and values. Understand what 'Kirei Life' means and how it reflects in their products. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Demonstrate Your Passion for Luxury
Be ready to discuss why luxury products excite you. Share your thoughts on what makes a product luxurious and how you can convey that to customers. Your enthusiasm will resonate with the interviewers.
✨Dress to Impress
Since personal grooming standards are high, make sure you present yourself well. Choose an outfit that reflects the luxury brand image and shows that you take pride in your appearance. First impressions matter!
