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For Companies At a Glance
- Tasks: Lead the sales team, drive performance, and create memorable customer experiences.
- Company: Join Molton Brown, a luxury brand with a strong ethical commitment.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a range of perks.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: 2+ years in retail with supervisory experience and excellent communication skills.
- Other info: Opportunities for personal growth and a supportive, diverse workplace.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Cheshire Oaks Store on a full-time (37.5 hours a week) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What We Can Offer You
- An hourly rate of £11.90
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Kao.
Senior Sales Consultant in Ellesmere Port employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Ellesmere Port
✨Tip Number 1
Get to know the company inside out! Research Molton Brown's values, products, and customer service approach. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your leadership style.
✨Tip Number 3
Showcase your experience! Be ready to share specific examples of how you've led teams or improved sales in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Molton Brown family. Let's get you that dream job!
We think you need these skills to ace Senior Sales Consultant in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury and customer service shine through. We want to see how you embody our brand values and how you can bring that energy to the team!
Tailor Your Experience: Make sure to highlight your relevant experience in retail and supervisory roles. We’re looking for someone who can motivate a team, so share specific examples of how you've done this in the past.
Be Engaging and Personable: Your written application should reflect your communication skills. Use a friendly tone and be engaging—this is a key part of the role, and we want to see that you can connect with others right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Molton Brown.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to demonstrate detailed product knowledge. Before the interview, make sure you familiarise yourself with Molton Brown's range. Understand the unique selling points of their products and be ready to discuss how you would convey this information to customers.
✨Showcase Your Leadership Skills
Since this role involves motivating and leading a team, prepare examples from your past experiences where you've successfully influenced or coached others. Think about specific situations where your leadership made a difference in achieving sales targets or improving team performance.
✨Emphasise Customer Experience
Molton Brown values a personalised customer journey. Be prepared to share your approach to creating memorable customer experiences. Discuss any previous roles where you’ve implemented customer service strategies or provided unique services that enhanced customer satisfaction.
✨Dress to Impress
Given the emphasis on personal grooming standards, ensure you present yourself well for the interview. Dress in a way that reflects the luxury brand image of Molton Brown. This not only shows your understanding of the brand but also sets a positive tone for your potential role as a brand ambassador.
