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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the renowned Molton Brown team, part of Kao, a leader in ethical luxury.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and 22 days holiday plus your birthday off!
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development opportunities, and a supportive team culture await you!
The predicted salary is between 10 - 15 £ per hour.
We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our Clarks Village store. This is a part‐time opportunity, working 8 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store‐related tasks, including stock management, cleaning and replenishment.
What We're Looking For
- People with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‐do attitude.
- You should have a high level of personal grooming standards, a passion for luxury and a desire to champion our brand values.
- Must be able to work well in a team, have motivation to achieve store and personal KPIs and have flexibility in your working arrangements to suit business requirements.
What We Can Offer You
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
About Molton Brown
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high‐quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How We Work
Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Chester-le-Street employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Chester-le-Street
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and products. This will not only impress your interviewers but also help you connect with their luxury ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide a personalised experience. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show off your passion for luxury! Whether it’s through your personal style or your enthusiasm for the products, let your love for high-quality items shine through. This is key in a role like Sales Consultant at Molton Brown.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the Molton Brown culture.
We think you need these skills to ace Sales Consultant in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences or products that excite you and how they relate to the role. We want to see that you truly understand and appreciate what we stand for.
Highlight Your Customer Service Skills: As a Sales Consultant, excellent customer service is key. Use your application to showcase any relevant experience where you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Yourself!: We’re all about authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and how it aligns with our brand values. We want to know the real you!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with Molton Brown's product range. Understand the key ingredients, benefits, and unique selling points of their luxury items. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can relate these experiences to the role of a Sales Consultant, especially in creating personalised customer journeys and sensorial experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to achieving team goals or supported colleagues during busy periods.
✨Dress to Impress
As a Sales Consultant, personal grooming is essential. Dress smartly for your interview to reflect the luxury brand image. This shows that you understand the importance of presentation and are ready to represent Molton Brown with pride.
