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- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join Kao, a globally recognised ethical brand committed to quality and sustainability.
- Benefits: Enjoy £13.20 per hour, 50% staff discount, and 22 days holiday plus your birthday off!
- Why this job: Be the face of luxury and make a real impact on customers' lives.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you!
The predicted salary is between 11 - 16 £ per hour.
Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
We are looking for a dedicated individual with a passion for luxury to join us as Sales Consultant in our Fenwick Canterbury store. This is a part-time opportunity, working 7.5 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- An hourly rate of £13.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Canterbury employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Canterbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Kao's values and products. This way, you can show your passion for luxury and how you align with their mission of creating a Kirei Life.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for customers. Maybe even role-play with a friend to nail that personalised selling approach they’re looking for.
✨Tip Number 3
Be ready to showcase your communication skills! During the interview, demonstrate confidence and a positive attitude. Share examples of how you've worked well in a team and achieved goals together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kao family and contributing to their amazing culture.
We think you need these skills to ace Sales Consultant in Canterbury
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you connect with customers on a personal level.
Be Yourself: We want to get to know the real you! Use your own voice in your application. Don’t be afraid to show your personality and how it aligns with our values at Kao. Authenticity goes a long way!
Highlight Your Communication Skills: As a Sales Consultant, communication is key. Make sure to showcase your excellent communication skills in your application. Give examples of how you've successfully interacted with customers or worked in a team.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
As a Sales Consultant, you'll need to have detailed knowledge of the products you'll be selling. Make sure you research Kao's offerings, especially Molton Brown products, and understand their unique features and benefits. This will help you provide excellent customer service and create those memorable sensorial experiences.
✨Showcase Your Communication Skills
Excellent communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you've successfully engaged with customers or worked as part of a team. This will demonstrate your ability to connect with customers and colleagues alike.
✨Emphasise Your Passion for Luxury
Kao is looking for individuals who are passionate about luxury. Be prepared to discuss what luxury means to you and how it influences your approach to customer service. Share any relevant experiences that highlight your appreciation for high-quality products and how you can convey that passion to customers.
✨Demonstrate a Can-Do Attitude
A positive, can-do attitude is essential for this role. During the interview, showcase your flexibility and willingness to take on various tasks, whether it's assisting with stock management or providing product consultations. Highlight instances where you've gone above and beyond to meet customer needs or support your team.
