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- Tasks: Lead the sales team, drive store performance, and provide exceptional customer experiences.
- Company: Join Kao, a purpose-driven company committed to quality and sustainability.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be part of a brand that values ethics and empowers your career growth.
- Qualifications: 2+ years in retail with supervisory experience and strong communication skills.
- Other info: Flexible working arrangements and opportunities for personal development.
The predicted salary is between 28000 - 42000 £ per year.
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World's Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Bridgend Store on a 32 hours a week basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for: The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working in a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to suit business requirements.
What we can offer you:
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Senior Sales Consultant in Bridgend employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Bridgend
✨Tip Number 1
Get to know the company inside out! Research Kao's values and products so you can chat confidently about how you align with their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience and what makes you a great fit for the Senior Sales Consultant role. Keep it engaging and authentic!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kao family and ready to contribute to that Kirei Life!
We think you need these skills to ace Senior Sales Consultant in Bridgend
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for luxury and customer service shine through. We want to see how you connect with our brand values and how you can bring that enthusiasm to the team.
Tailor Your Experience: Make sure to highlight your retail experience, especially any supervisory roles you've had. We love seeing how you've motivated teams and achieved KPIs in your previous positions, so be specific!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique experiences and how they’ve shaped your approach to sales and customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to demonstrate a deep understanding of the products you'll be selling. Research Kao's product range, especially Molton Brown, and be ready to discuss their unique features and benefits. This will show your passion for the brand and help you connect with customers during the interview.
✨Showcase Your Leadership Skills
Since this role involves motivating and coaching a team, prepare examples of how you've successfully led a team in the past. Think about specific situations where you influenced others to achieve targets or improved team performance. This will highlight your suitability for the supervisory aspect of the position.
✨Emphasise Customer-Centric Approach
Kao values a personalised selling approach, so be ready to share your experiences in providing exceptional customer service. Discuss how you've tailored your interactions to meet individual customer needs and how you can apply that to enhance the customer journey at the Bridgend Store.
✨Align with Kao's Values
Familiarise yourself with Kao's corporate philosophy and values, particularly the Kao Way. During the interview, express how your personal values align with theirs, especially regarding integrity, innovation, and respect. This will demonstrate that you're not just looking for a job, but a company where you can contribute meaningfully.
