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- Tasks: Lead the sales team and create amazing customer experiences at our Bicester Outlet Store.
- Company: Join Kao, a purpose-driven company committed to quality and sustainability since 1887.
- Benefits: Enjoy a competitive salary, generous staff discounts, and a day off for your birthday!
- Why this job: Be a brand ambassador and make a real impact in a supportive, ethical environment.
- Qualifications: 2+ years in retail with supervisory experience and excellent communication skills.
- Other info: Opportunities for personal growth and a chance to shape your career.
The predicted salary is between 25000 - 35000 £ per year.
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Bicester Outlet Store on a full-time (37.5 hours a week) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training.
As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for: The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- A salary of £28,957.50
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Kao Careers.
Senior Sales Consultant in Bicester employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Bicester
✨Tip Number 1
Get to know the company inside out! Research Kao's values and products so you can chat confidently about how you align with their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience and what makes you a great fit for the Senior Sales Consultant role. Keep it concise but impactful!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might share valuable insights that could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kao family and ready to contribute to a Kirei Life!
We think you need these skills to ace Senior Sales Consultant in Bicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering a Kirei Life and how you can contribute to our mission at Kao.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in retail and supervisory roles. We love seeing how your skills align with what we’re looking for in a Senior Sales Consultant!
Be Authentic: Don’t be afraid to show your personality in your application. We value integrity and authenticity, so let us know who you are and how you embody our brand values in your work.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our amazing team!
How to prepare for a job interview at AFM - Association Française du Marketing
✨Know the Brand Inside Out
Before your interview, dive deep into Kao's history, values, and product range. Understanding their commitment to quality and sustainability will help you align your answers with their corporate philosophy, showing that you're not just a candidate but a potential brand ambassador.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Highlight your coaching techniques and how you’ve fostered a positive team environment.
✨Master the Customer Journey
Familiarise yourself with the customer experience Kao aims to provide. Be ready to discuss how you would enhance the customer journey, especially through personalised selling approaches and signature services like fragrance consultations. This shows you understand the role's focus on customer engagement.
✨Dress to Impress
Given the emphasis on personal grooming and luxury, make sure you present yourself impeccably for the interview. Your appearance should reflect the high standards of the brand. This not only demonstrates your understanding of the company's values but also sets a positive tone for your candidacy.
