Assistant Store Manager

Assistant Store Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our flagship store, inspire the team, and drive sales.
  • Company: Kao, a purpose-driven company, has been ethical for 19 years, creating quality products since 1887.
  • Benefits: Enjoy 50% staff discount, up to 25 days holiday, birthday off, and gym discounts.
  • Why this job: Join a passionate team, develop your skills, and make a positive impact on customers and the planet.
  • Qualifications: 2+ years in retail management; beauty experience is a plus; strong leadership and customer focus.
  • Other info: Diversity is celebrated here; your voice matters!

The predicted salary is between 28800 - 43200 £ per year.

Assistant Store Manager

Founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World\’s Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

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We\’re looking for an experienced Assistant Store Manager with a passion for luxury retail to help lead our flagship Regent Street store !

Position : Assistant Store Manager –Full Time

What we offer to our Assistant Store Managers:

  • A 50% staff discount to use on all of your favourite Molton Brown products
  • Up to 25 days holiday (depending on years of service) + Bank Holidays
  • A day off on your birthday!
  • A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items!
  • Enhanced family leave
  • Company Health allowance
  • Access to Gym Discounts
  • Ongoing development and the opportunity to enhance your skills
  • A company where your voice will be heard and your opinion matters!
  • Recognition Awards
  • Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Assistant Store Manager role:

  • An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution
  • Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation
  • Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also
  • Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Assistant Store Manager Candidate:

  • Minimum of 2 years retail management experience
  • Experience within the fragrance and beauty retail environment is desirable
  • An engaging and successful leader
  • Customer Centric approach
  • Flexibility in working arrangements to suit business requirements including some travel to other stores

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit

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Assistant Store Manager employer: AFM - Association Française du Marketing

Kao is an exceptional employer, offering a vibrant work culture that prioritises integrity, innovation, and respect. As an Assistant Store Manager at our flagship Regent Street store, you will enjoy generous benefits including a 50% staff discount, up to 25 days holiday, and ongoing development opportunities, all while being part of a company recognised among the World's Most Ethical Companies for 19 consecutive years. Join us in creating a Kirei Life for all, where your voice matters and your career can flourish.
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Contact Detail:

AFM - Association Française du Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

Tip Number 1

Familiarise yourself with the Kao Way and Molton Brown's values. Understanding their commitment to quality, ethics, and customer service will help you align your responses during interviews and demonstrate that you're a good cultural fit.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Highlighting your experience in retail management will be crucial for this position.

Tip Number 3

Research the latest trends in luxury retail and the fragrance and beauty industry. Being knowledgeable about current market dynamics can set you apart and show your passion for the sector during discussions.

Tip Number 4

Network with current or former employees of Molton Brown or Kao. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

We think you need these skills to ace Assistant Store Manager

Retail Management Experience
Leadership Skills
Customer Service Excellence
Strategic Thinking
Analytical Skills
Sales Target Achievement
Team Development
Coaching and Training
Communication Skills
Flexibility in Working Arrangements
Passion for Luxury Retail
Problem-Solving Skills
Motivational Skills
Understanding of KPI's

Some tips for your application 🫡

Understand the Company Values: Familiarise yourself with Kao's corporate philosophy, the Kao Way. Highlight how your personal values align with their commitment to integrity, innovation, and respect in your application.

Tailor Your CV: Ensure your CV reflects your retail management experience, particularly in luxury or beauty sectors. Emphasise any leadership roles and customer-centric achievements that demonstrate your suitability for the Assistant Store Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the brand. Mention specific experiences that illustrate your ability to motivate teams and achieve sales targets.

Showcase Relevant Skills: In your application, highlight skills such as strategic thinking, team development, and customer service excellence. Provide examples of how you've successfully implemented these skills in previous roles.

How to prepare for a job interview at AFM - Association Française du Marketing

Show Your Passion for Luxury Retail

Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you've engaged customers in previous roles and how you can bring that passion to the flagship Regent Street store.

Demonstrate Leadership Skills

As an Assistant Store Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and developed team members in past positions.

Understand the Company Values

Familiarise yourself with Kao's corporate philosophy, the Kao Way. Be ready to discuss how your personal values align with theirs, particularly around integrity, innovation, and respect for the environment.

Prepare for Situational Questions

Expect situational questions that assess your problem-solving and decision-making skills. Think of scenarios where you've had to make commercial decisions or handle customer service challenges, and be prepared to share those experiences.

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