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For Companies At a Glance
- Tasks: Lead the sales team, drive store performance, and provide exceptional customer experiences.
- Company: Join Kao, a purpose-driven company with a legacy of quality since 1887.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a bonus scheme.
- Why this job: Be part of a respected brand that values integrity, innovation, and personal growth.
- Qualifications: 2+ years in retail with supervisory experience and excellent communication skills.
- Other info: Flexible working arrangements and opportunities for ongoing development await you!
Founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World\’s Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
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The Opportunity
We are looking for an experiencedSenior Sales Consultantto help lead the team at ourPortsmouth Store on apart-time (15 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
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Senior Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Kao's corporate philosophy, the Kao Way. Understanding their values of integrity, innovation, and respect will help you align your approach during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated teams and achieved sales targets, as this role requires strong team management skills.
✨Tip Number 3
Demonstrate your passion for luxury products and customer service. Engage in conversations about Molton Brown's offerings and think of ways you can enhance the customer experience, as this is a key aspect of the role.
✨Tip Number 4
Be flexible and open about your working arrangements. Since the position requires adaptability to suit business needs, showing your willingness to accommodate different schedules can set you apart from other candidates.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Kao's corporate philosophy, the Kao Way. Highlight how your personal values align with their commitment to integrity, innovation, and respect in your application.
Tailor Your CV: Emphasise your retail experience and any supervisory roles you've held. Use specific examples that demonstrate your ability to motivate a team and achieve sales targets, as these are key aspects of the Senior Sales Consultant role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury products and customer service. Mention your experience with personalized selling approaches and how you can enhance the customer journey at the Portsmouth Store.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, consider including examples of how you've successfully influenced or motivated a team in the past. This will help demonstrate your fit for the position.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to influence and inspire others.
✨Demonstrate Product Knowledge
Familiarise yourself with Molton Brown's products and services. Be ready to discuss how you would provide detailed product knowledge to customers and enhance their shopping experience through personalised selling techniques.
✨Emphasise Customer Service Excellence
Kao values customer service highly. Prepare to discuss your approach to delivering exceptional customer experiences, including any specific strategies you've used to ensure customer satisfaction in previous roles.
✨Align with Company Values
Research Kao's corporate philosophy, the Kao Way, and be prepared to discuss how your personal values align with theirs. Show that you understand the importance of integrity, innovation, and respect in the workplace.
