Aflac Northern Ireland is seeking an Application Support Engineer for the AI Platform. You will own Level 2/3 support, triage issues, and help ensure production readiness across AWS-based environments.
The role emphasizes reliability, observability, and cost control, with a focus on proactive incident response. You’ll work with Platform Engineers and Context Engineering to translate production learnings into roadmaps, build runbooks, and establish robust monitoring and alerting.
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Production AI Platform Support Engineer – SRE employer: Aflac Northern Ireland
Aflac is an exceptional employer that champions innovation and collaboration within a dynamic work environment. As a Lead AI Platform Engineer, you will be at the forefront of transforming technology capabilities while enjoying a hybrid work model that promotes flexibility and work-life balance. With a strong commitment to employee growth and a culture that values diverse talent, Aflac offers unique opportunities to shape the future of AI in a supportive and well-respected Fortune 500 company.
