At a Glance
- Tasks: Lead and optimise e-commerce operations from supply chain to customer delivery.
- Company: Fast-growing e-commerce company with a focus on innovation and efficiency.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Other info: Remote position with high ownership and fast-paced growth opportunities.
- Why this job: Make a real impact in a dynamic environment without corporate red tape.
- Qualifications: 5+ years in e-commerce operations with strong negotiation and problem-solving skills.
The predicted salary is between 51750 - 63250 £ per year.
This is not a “keep things running” operations role. We’re looking for someone who can build, fix, and scale the operational backbone of Afina. Someone who sees inefficiencies and attacks them. Someone who negotiates harder, moves faster, and takes full ownership of outcomes.
Afina is growing fast across our own website and Amazon. Behind that growth is a complex system of suppliers, freight, inventory, and 3PL execution — and that’s where you come in. This is a remote position.
What You’ll Own
- End-to-End Operations
- You own the supply chain from factory to customer
- Forecast demand, plan inventory, and ensure we never stock out (or overstock)
- Supplier & Cost Control
- Negotiate aggressively with international suppliers on pricing, MOQs, and terms
- Continuously find ways to improve margins
- Logistics & Freight
- Manage freight (air/sea), compare quotes, and make cost vs speed decisions
- Own relationships with freight forwarders and 3PLs
- 3PL & Fulfillment
- Ensure orders go out fast, accurately, and cost-effectively
- Fix issues before they become problems
- Amazon + DTC Operations
- Keep inventory synced and flowing across Amazon and our website
- Prevent operational bottlenecks that impact revenue
- Systems & Scale
- Build SOPs, dashboards, and processes that scale
- Turn chaos into structure without slowing the business down
Who You Are
- You’ve already done this before in an e-commerce company (Shopify + Amazon + 3PL is your world)
- You understand international suppliers, freight, and inventory planning deeply
- You are extremely detail-oriented, but you don’t get stuck in analysis
- You’re a negotiator — you don’t accept the first price
- You move fast, take ownership, and don’t wait to be told what to do
- You care about profit, efficiency, and execution
What You’ve Done
- 5+ years in e-commerce operations
- Managed 3PLs and fulfillment workflows
- Worked directly with overseas manufacturers
- Negotiated freight and supplier pricing
- Built or improved operational systems that scaled
Why Afina
- High ownership — you will directly impact revenue and margins
- Fast growth — real problems to solve, not corporate maintenance
- No bureaucracy — speed and execution matter here
- Build something meaningful — not just manage it
Compensation
- Competitive salary
- Performance-based upside tied to results
- Room to grow into a senior leadership role as we scale
Operations Manager (E-Commerce) in London employer: Afina
Afina is an exceptional employer for those looking to kickstart their career in marketing analytics and business intelligence. With a focus on personal growth, employees are empowered to take on meaningful responsibilities from day one, working directly with founders and experienced entrepreneurs in a fast-paced, high-growth environment. The company fosters a culture of curiosity and innovation, offering competitive compensation and a clear path for advancement, making it an ideal place for ambitious individuals eager to make a real impact in the e-commerce space.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (E-Commerce) in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Afina are looking for when hiring for a Operations Manager (E-Commerce).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Afina for the Operations Manager (E-Commerce), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Afina as a Operations Manager (E-Commerce), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Afina’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Operations Manager (E-Commerce).
We think you need these skills to ace Operations Manager (E-Commerce) in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Afina, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Afina's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Afina. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Afina
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Afina uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Afina. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
