At a Glance
- Tasks: Manage customer hire inquiries and coordinate with engineering and transport teams.
- Company: Join AFI group, a leader in customer success and logistics.
- Benefits: Enjoy 25 days holiday, profit share, healthcare plan, and more perks.
- Other info: Proactive attitude and experience in customer-focused roles are essential.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong customer service skills and proficiency in Microsoft packages required.
The predicted salary is between 25000 - 30000 € per year.
AFI group of companies is seeking a Hire Desk Controller at their Wakefield depot in Methley, UK. This role involves managing customer hire inquiries, ensuring timely communications with engineering and transport teams, and maintaining health and safety standards.
The ideal candidate has strong customer service skills, is organised, and possesses proficiency in Microsoft packages. A proactive attitude and experience in customer-focused roles are essential.
Benefits include:
- 25 days holiday
- Profit share scheme
- Healthcare plan
- Other employee rewards
Hire Desk Controller – Customer Success & Logistics employer: AFI Group of Companies
AFI group of companies is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Wakefield, the company provides generous benefits such as 25 days holiday, a profit share scheme, and a comprehensive healthcare plan, making it an attractive place for individuals seeking meaningful and rewarding employment in customer success and logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller – Customer Success & Logistics
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at AFI. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching AFI and their customer success approach. Show us you understand their values and how you can contribute to their team. Tailor your answers to highlight your customer service skills!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. Focus on how your organisational skills and proactive attitude can benefit the Hire Desk Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire Desk Controller – Customer Success & Logistics
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you shine in customer-focused roles! Make sure to highlight your experience and any specific examples where you've gone above and beyond for customers.
Be Organised in Your Application:Just like the role requires, we appreciate a well-structured application. Keep your CV and cover letter clear and concise, making it easy for us to see your qualifications at a glance.
Tailor Your Application:Don’t just send a generic application! We love when candidates take the time to tailor their CV and cover letter to our job description, showing us why you're the perfect fit for the Hire Desk Controller role.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at AFI Group of Companies
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about managing inquiries and ensuring satisfaction.
✨Familiarise Yourself with Microsoft Packages
Since proficiency in Microsoft packages is key, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles to stay organised and efficient.
✨Understand Health and Safety Standards
Research health and safety standards relevant to the hire industry. Being able to discuss how you would maintain these standards shows that you're proactive and serious about the role.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to assess if it's the right fit for you too.
