At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join the vibrant Hollister team at Eldon Square.
- Benefits: Enjoy competitive pay, bonuses, discounts, and paid time off.
- Other info: Be part of a promote-from-within culture that values your growth.
- Why this job: Grow your career in a fun, fast-paced retail environment with endless opportunities.
- Qualifications: Customer service experience and a passion for fashion are key.
The predicted salary is between 29120 - 29120 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, driving everything from recruiting and training to engagement and development. Staff are expected to bring their best selves every day. With a promote‑from‑within philosophy, Assistant managers can grow into future leaders of the store’s organization.
What You’ll Do
- Perform opening and closing routines.
- Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate register/Point of Sale systems.
- Fulfill OMNI Channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Strong communication and interpersonal skills.
- Team‑building ability and willingness to coach others.
- Initiative and confidence.
- Ability to balance multiple tasks while being detail‑oriented.
- Engagement in applied learning and proactive thinking.
- Ability to show up in a fast‑paced, challenging environment.
What You’ll Get
- Competitive incentive bonus program.
- Paid time off.
- Indefinite contracts.
- Paid volunteer day per year.
- Merchandise discount.
- Private medical insurance available.
- Life and disability insurance.
- Associate assistance program.
- Paid parental and adoption leave.
- Pension plan with company match.
- Training and development opportunities for career advancement.
The starting rate for this position is £29,120.00 annually (pay range £29,120.00 – £29,120.00). The starting rate and range may be modified in the future. Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Eldon Square, Hollister in Newcastle upon Tyne employer: AFH STORES UK LIMITED
At Abercrombie & Fitch, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the bustling Eldon Square, our Assistant Managers benefit from a promote-from-within philosophy, ensuring ample opportunities for career growth and development, alongside competitive incentives and a supportive environment that values employee well-being and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Eldon Square, Hollister in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences relate to the role of Assistant Manager and be ready to share those stories.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style while still being professional. First impressions matter, and looking the part can give you a boost of confidence during your interview.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager - Eldon Square, Hollister in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love fashion and customer service. Share specific examples of how you've driven sales or created a great customer experience in the past.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your supervisory experience and any relevant skills that match the job description. We’re looking for someone who can balance multiple tasks, so don’t forget to mention your organisational skills!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique experiences and what makes you a great fit for our team. This is your chance to show us your personality and how you embody our company culture and values.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Hollister!
How to prepare for a job interview at AFH STORES UK LIMITED
✨Know Your Stuff
Make sure you’re well-versed in the brand’s values and current fashion trends. Brush up on their product lines and think about how you can contribute to driving sales through your knowledge.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully trained or developed others in previous roles. Highlight your ability to motivate and engage staff.
✨Demonstrate Customer Focus
Be ready to discuss how you’ve provided excellent customer service in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this is key for the role.
✨Prepare for Operational Questions
Since the role involves overseeing daily operations, expect questions about managing schedules, inventory control, and sales reporting. Have examples ready that showcase your organisational skills and attention to detail.
