At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Hollister at Westfield Stratford City, a brand that values creativity and teamwork.
- Benefits: Enjoy competitive pay, paid time off, discounts, and career growth opportunities.
- Other info: Embrace a fast-paced environment with endless opportunities for personal and professional development.
- Why this job: Be a part of a vibrant culture and develop your leadership skills in retail.
- Qualifications: Bachelor’s degree or supervisory experience in a customer-facing role required.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non‑management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What It Takes
- Bachelor’s Degree OR one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
Salary
The starting rate for this position is £38,000.00 annually (pay range £38,000.00 - £38,000.00). The starting rate and range may be modified in the future.
Benefits
A&F provides competitive incentives, paid time off, indefinite contracts, paid volunteer day per year, merchandise discount, private medical insurance, life and disability insurance, associate assistance program, paid parental and adoption leave, pension plan with company match, training and development opportunities for career advancement, and a quarterly incentive bonus program.
Visa & Work Eligibility
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. The applicant may be contacted by the company to find out which documents are required.
EEO Statement
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Westfield Stratford City, Hollister in London employer: AFH STORES UK LIMITED
At Abercrombie & Fitch, we pride ourselves on being an exceptional employer, particularly for the Assistant Manager role at Westfield Stratford City. Our vibrant work culture fosters creativity and collaboration, while our commitment to employee growth ensures that you can advance your career through comprehensive training and development opportunities. With competitive benefits including paid time off, private medical insurance, and a promote-from-within philosophy, we empower our team members to thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield Stratford City, Hollister in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in customer service or team management. We want to hear your stories!
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style while still being professional. First impressions matter, and looking the part can boost your confidence during the interview.
✨Tip Number 4
Follow up after your interview with a thank-you email. Mention something specific from your conversation to remind them of your chat. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager - Westfield Stratford City, Hollister in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. A bit of creativity can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience that aligns with the Assistant Manager role. Whether it’s your supervisory experience or your knack for driving sales, we want to see how your background fits into our vision. Be specific about your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at AFH STORES UK LIMITED
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved customer service will show that you understand the business side of the Assistant Manager role.
✨Show Off Your Style Savvy
Since this role involves a strong focus on fashion trends and visual displays, come prepared with examples of how you've successfully styled products or created engaging displays in the past. Bring a portfolio if you have one, or be ready to discuss your favourite trends and how they can be applied in-store.
✨Demonstrate Leadership Skills
Be ready to talk about your experience in training and developing staff. Share specific examples of how you’ve motivated a team or handled challenges in a supervisory role. This will highlight your ability to lead and engage others, which is crucial for an Assistant Manager.
✨Embrace the Company Culture
Research Hollister’s brand values and culture before your interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining a positive store environment. Showing that you’re a good cultural fit can set you apart from other candidates.
