At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career growth opportunities.
- Other info: Great chance to develop leadership skills in a fast-paced environment.
- Why this job: Be part of a vibrant culture that celebrates individuality and creativity.
- Qualifications: Experience in customer service or supervisory roles; passion for fashion is a plus.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment.
What You’ll Get
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Indefinite Contracts.
- Paid Volunteer Day per Year, allowing you to give back to your community.
- Merchandise Discount.
- Private Medical Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- Pension Plan with Company Match.
- Training and Development Opportunities for Career Advancement, we believe in promoting from within.
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
Assistant Manager - Westfield London (Shepherd's Bush), Hollister employer: AFH STORES UK LIMITED
Abercrombie & Fitch Co. is an exceptional employer that prioritises a vibrant work culture and employee growth, particularly for the Key Lead role at Westfield London. With competitive benefits such as a quarterly sales incentive bonus, flexible scheduling, and opportunities for career advancement, associates are celebrated for their individuality while contributing to a dynamic team environment that values customer experience and brand integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield London (Shepherd's Bush), Hollister
✨Tip Number 1
Get to know the company culture! Before your interview, check out Abercrombie & Fitch's social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Show off your creativity! Prepare some ideas for visual displays or styling recommendations that align with current fashion trends. This will demonstrate your passion for the brand and your ability to drive sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Hollister. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - Westfield London (Shepherd's Bush), Hollister
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in customer service and team management, and connect it back to how you can drive sales and enhance customer experiences at Hollister.
Be Specific with Examples:We love seeing concrete examples of your past achievements. Whether it's a time you boosted sales or successfully trained a team member, specific stories will make your application stand out and show us what you can bring to the table.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at AFH STORES UK LIMITED
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch Co.'s brand values and current fashion trends. Being able to discuss how you can embody and promote the brand will show your passion and alignment with their culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in previous roles. Highlight your experience in training and developing staff, as this is crucial for the Assistant Manager position.
✨Be Ready to Analyse
Brush up on your analytical skills! Be prepared to discuss how you would use sales data to drive decisions and improve store performance. This shows that you understand the business side of retail.
✨Engage with Enthusiasm
During the interview, demonstrate your strong customer focus and enthusiasm for the role. Share your ideas on enhancing customer service and creating a positive shopping experience, as this is key to driving sales.
