Retail Floor Lead: Customer Experience & Sales Coach in Liverpool

Retail Floor Lead: Customer Experience & Sales Coach in Liverpool

Liverpool Full-Time 28704 - 28704 £ / year (est.) No working from home possible
AFH STORES UK LIMITED

At a Glance

  • Tasks: Lead the team to deliver an exceptional in-store customer experience and drive sales performance.
  • Company: AFH STORES UK LIMITED, a vibrant retail environment in Liverpool.
  • Benefits: Earn £13.80 per hour plus bonuses and discounts on merchandise.
  • Other info: Join a dynamic team with opportunities for growth and development.
  • Why this job: Be a key player in creating memorable shopping experiences and boosting store success.
  • Qualifications: High School Diploma and at least one year of retail experience required.

The predicted salary is between 28704 - 28704 £ per year.

AFH STORES UK LIMITED in Liverpool is seeking a Key Lead to ensure the best in-store customer experience. This role involves acting as the Floor Supervisor and driving store performance while providing guidance to staff.

The ideal candidate has a High School Diploma and at least one year of retail experience.

Responsibilities include:

  • Operating cash registers
  • Fulfilling orders
  • Maintaining store displays

The starting rate is £13.80 per hour with benefits like sales bonuses and merchandise discounts.

Retail Floor Lead: Customer Experience & Sales Coach in Liverpool employer: AFH STORES UK LIMITED

AFH STORES UK LIMITED is an exceptional employer located in the vibrant city of Liverpool, offering a dynamic work environment where employees are encouraged to thrive. With competitive pay starting at £13.80 per hour, along with enticing benefits such as sales bonuses and merchandise discounts, we prioritise our team's growth and development. Our inclusive culture fosters collaboration and innovation, making it a rewarding place for those passionate about delivering outstanding customer experiences.

AFH STORES UK LIMITED

Contact Details:

AFH STORES UK LIMITED Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Floor Lead: Customer Experience & Sales Coach in Liverpool

Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about enhancing the customer experience, think of examples from your past retail jobs where you went above and beyond for a customer. Be ready to share these stories during your chat.

Tip Number 3

Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role. Ask about their expectations for the Floor Lead and how they measure success in the store.

Tip Number 4

Apply through our website for a smoother process! We want to make it easy for you to land that job, so using our platform ensures your application gets the attention it deserves. Plus, you can keep track of your application status easily!

We think you need these skills to ace Retail Floor Lead: Customer Experience & Sales Coach in Liverpool

Customer Service Skills
Sales Coaching
Retail Experience
Cash Register Operation
Order Fulfilment
Store Display Maintenance
Team Leadership

Some tips for your application 🫡

Show Your Retail Experience:Make sure to highlight your retail experience in your application. We want to see how you've contributed to customer satisfaction and store performance in your previous roles.

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly!

How to prepare for a job interview at AFH STORES UK LIMITED

Know the Company Inside Out

Before your interview, make sure you research AFH STORES UK LIMITED thoroughly. Understand their values, mission, and what sets them apart in the retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

Showcase Your Retail Experience

Since the role requires at least one year of retail experience, be ready to discuss specific examples from your past jobs. Highlight situations where you improved customer experience or drove sales, as this will demonstrate your capability to excel as a Floor Supervisor.

Prepare for Role-Playing Scenarios

Expect to engage in role-playing during the interview, especially since the position involves coaching staff. Practice how you would handle various customer interactions or train a team member. This will showcase your leadership skills and ability to enhance the customer experience.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's current challenges or how they measure success in customer experience. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.