At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Hollister, a brand that values culture and teamwork.
- Benefits: Earn £13.80 per hour, plus bonuses and discounts.
- Other info: Flexible hours and opportunities for growth within a global brand.
- Why this job: Be part of a dynamic team and drive sales while having fun.
- Qualifications: Retail experience preferred; strong customer focus and communication skills needed.
The predicted salary is between 13.8 - 13.8 £ per hour.
Overview The Key Lead is responsible for ensuring all customers receive quality in-store experience.
They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively.
The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.
Responsibilities Perform opening and closing routines Operate register/Point of Sale systems Fulfill OMNI Channel orders Demonstrate product knowledge, brand awareness, and drive sales Build and maintain visual displays Analyze reporting to inform decision making Protect store assets and perform inventory control Represent the brand and exemplify company culture and values Work Schedule Schedule will vary weekly but should expect to work at least 16 hours per week.
Required availability on Saturdays, Sundays, and certain holidays.
During peak timeframes, hours will increase to support business needs.
Qualifications High School Diploma or G.
D. equivalent (preferred) At least 1 year of retail experience (preferred) No supervisory/management experience required Strong customer focus Exceptional interpersonal skills Strong communication skills Knowledge of current fashion trends Energetic, outgoing, and assertive Initiative and confidence Adaptability and flexibility Attention to detail and ability to balance multiple tasks Strong work ethic Compensation Starting rate: £13.80 per hour.
The recruiting pay range for this position is £13.80 – £13.80 per hour.
The starting rate and range may be modified in the future.
Benefits Quarterly sales incentive bonus Merchandise discount Flexible schedule Training and development Associate assistance program Opportunity to become a brand affiliate Global team support after 90‑day probationary period Competitive incentives to reward commitment to moving the global business forward Equal Opportunity Employer Abercrombie
Key Lead - Liverpool One, Hollister employer: AFH STORES UK LIMITED
Abercrombie & Fitch Co. is an exceptional employer that prioritises a vibrant work culture and employee growth, particularly for the Key Lead role at Westfield London. With competitive benefits such as a quarterly sales incentive bonus, flexible scheduling, and opportunities for career advancement, associates are celebrated for their individuality while contributing to a dynamic team environment that values customer experience and brand integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Key Lead - Liverpool One, Hollister
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including AFH STORES UK LIMITED, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Lead - Liverpool One, Hollister
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like AFH STORES UK LIMITED that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at AFH STORES UK LIMITED will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about AFH STORES UK LIMITED and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at AFH STORES UK LIMITED
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at AFH STORES UK LIMITED, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at AFH STORES UK LIMITED!
