Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.
What You’ll Do
- Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation naturally, and offer product support and styling guidance across categories.
- Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. Fold, hang, size, and ensure presentation standards are met.
- Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
- Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.
What It Takes
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
What You’ll Get
- Merchandise Discount.
- Flexible Schedule.
- Opportunities for Career Advancement.
- Opportunity to Become a Brand Affiliate.
- Training and Development.
- A Global Team of People who’ll Celebrate you for Being YOU.
Starting rate: £12.00 per hour (pay range £12.00 - £12.00 per hour). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
