At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join the vibrant team at Hollister in The Friary Guildford.
- Benefits: Enjoy competitive pay, bonuses, discounts, and paid time off.
- Other info: Be part of a global team that celebrates individuality and creativity.
- Why this job: Grow your career with a promote-from-within culture and develop your leadership skills.
- Qualifications: A degree or supervisory experience in retail, plus a passion for fashion.
The predicted salary is between 34000 - 34000 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. With a promote-from-within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Perform opening and closing routines.
- Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and exemplify Company Culture and Values.
What It Takes
- Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You’ll Get
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Indefinite Contracts.
- Paid Volunteer Day per year, allowing you to give back to your community.
- Merchandise Discount.
- Private Medical Insurance.
- Available Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- Pension Plan with Company Match.
- Training and Development Opportunities for Career Advancement.
The starting rate for this position is £34,000.00 annually (i.e., the recruiting pay range for this position is £34,000.00 - £34,000.00). The starting rate and range may be modified in the future.
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - The Friary Guildford, Hollister employer: AFH STORES UK LIMITED
At Abercrombie & Fitch, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our Assistant Managers at The Friary Guildford benefit from a promote-from-within philosophy, ensuring ample opportunities for career advancement, alongside competitive perks such as a quarterly incentive bonus, paid volunteer days, and comprehensive health benefits. Join us to be part of a global team that celebrates individuality and encourages personal growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - The Friary Guildford, Hollister
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollister's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Manager role.
✨Tip Number 3
Show off your creativity! Bring ideas for visual displays or customer engagement strategies to the interview. This not only demonstrates your passion for the brand but also shows that you're ready to contribute from day one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Assistant Manager - The Friary Guildford, Hollister
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of creativity and flair into your writing. Remember, this role is all about people management and customer service, so showing your interpersonal skills can really make you stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in customer-facing roles and any supervisory experience you have. We love seeing how your background aligns with our values and the responsibilities outlined in the job description!
Be Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We want to quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at AFH STORES UK LIMITED
✨Know Your Numbers
Before the interview, brush up on your sales figures and any relevant metrics from your previous roles. Being able to discuss how you’ve driven sales or improved customer service will show that you understand the business side of the Assistant Manager role.
✨Showcase Your Creativity
Prepare examples of how you've used your creative skills in past positions. Whether it’s a successful floorset update or a unique styling recommendation, having specific instances ready will demonstrate your ability to contribute to the brand's visual appeal.
✨Emphasise Team Leadership
Think about your experience in training and developing staff. Be ready to share stories about how you’ve motivated your team or handled challenges. This will highlight your capability as a talent leader, which is crucial for the Assistant Manager position.
✨Demonstrate Customer Focus
Prepare to discuss how you’ve gone above and beyond for customers in the past. Whether it’s resolving a complaint or creating a memorable shopping experience, showing your commitment to excellent customer service will resonate well with the interviewers.
