At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth operations.
- Company: Join the vibrant Hollister team at Silverburn, where creativity meets strategy.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and generous time off.
- Other info: Great opportunities for career advancement in a fast-paced environment.
- Why this job: Be part of a brand that values innovation and personal growth.
- Qualifications: Seeking passionate individuals with supervisory experience and a flair for fashion.
The predicted salary is between 30785 - 30785 £ per year.
Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.
Responsibilities
- Perform opening and closing routines.
- Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill omni‑channel orders.
- Represent the brand and exemplify company culture and values.
Qualifications
- Bachelor's degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Strong communication and interpersonal skills.
- Team‑building and ability to coach others.
- Initiative and confidence.
- Detail‑oriented multitasker.
- Applied learning and proactive thinking.
- Ability to work in a fast‑paced and challenging environment.
Benefits
- Quarterly incentive bonus program.
- Paid time off.
- Indefinite contracts.
- Paid volunteer day per year.
- Merchandise discount.
- Private medical insurance.
- Life and disability insurance.
- Associate assistance program.
- Paid parental and adoption leave.
- Pension plan with company match.
- Training and development opportunities for career advancement.
Compensation
Starting annual salary: £30,785.00.
Abercrombie & Fitch Co. is an equal opportunity employer.
Assistant Manager - Silverburn, Hollister employer: AFH STORES UK LIMITED
Abercrombie & Fitch Co. is an exceptional employer that fosters a dynamic work culture in the vibrant Silverburn area, offering a blend of creativity and strategic business management. Employees benefit from comprehensive training and development opportunities, a supportive environment that encourages personal growth, and a range of perks including a quarterly incentive bonus, paid time off, and private medical insurance. Join us to be part of a team that values your contributions and promotes a strong sense of community while driving success in the retail fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Silverburn, Hollister
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hollister's brand values and mission. This way, you can show how your personal style and work ethic align with their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and team-building experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Bring your A-game to the interview! Dress in line with current fashion trends and be ready to discuss how you can drive sales and enhance customer experiences. Show them you’re not just a fit for the role, but a perfect match for the brand!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your enthusiasm for the role. It’s a great way to stand out and remind them why you’d be an awesome addition to their team.
We think you need these skills to ace Assistant Manager - Silverburn, Hollister
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your interests in fashion or customer service.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the Assistant Manager role. We love seeing how your past experiences align with our values and the responsibilities listed in the job description.
Be Specific About Achievements:Instead of just listing duties from previous jobs, focus on specific achievements. Did you boost sales or improve customer satisfaction? We want to hear about it! Numbers and examples can really make your application stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at AFH STORES UK LIMITED
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Hollister's brand values and current fashion trends. This will not only show your enthusiasm but also help you demonstrate how you can embody the brand culture during your time as an Assistant Manager.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be supervising staff and managing operations. Prepare examples from your past experiences where you've successfully led a team or improved customer service. This will highlight your capability to train and develop non-management staff effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask in a fast-paced environment. Think of specific situations where you had to analyse reports or manage inventory control, and be ready to discuss how you handled them.
✨Demonstrate Your Customer Focus
Customer service is key in this role. Prepare to share stories that illustrate your strong customer focus and how you’ve gone above and beyond to ensure a great shopping experience. This will resonate well with the interviewers looking for someone who can drive sales and maintain excellent service.
