At a Glance
- Tasks: Support and improve IT infrastructure and communications services in a dynamic environment.
- Company: Join AFH Wealth Management, a leading independent financial advisory firm.
- Benefits: Enjoy flexible working, competitive salary, health perks, and professional development opportunities.
- Other info: Be part of a vibrant culture with social events and career growth potential.
- Why this job: Make a real impact while growing your skills in a supportive team.
- Qualifications: Experience in IT infrastructure, networks, and telecommunications systems is essential.
The predicted salary is between 30000 - 40000 £ per year.
This role is a 12 Month Fixed-Term Contract. An opportunity to join AFH Wealth Management, one of the UK’s leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business and support our strong growth plans. This is a full‑time, contract opportunity and in return, you will receive a competitive salary and range of benefits.
The purpose of this role is to support the day to day operation and continuous improvement of the organisation’s IT infrastructure and communications services. This includes Azure networks, WAN connectivity, unified communications, telephony platforms, mobile device management, and associated cloud services. This is a fixed term role with focus on supporting Group Projects and BAU activity.
As our IT Infrastructure & Communications Specialist, you will typically:
- Support core IT infrastructure including servers, networks, cloud services, endpoints, and identity platforms
- Provide remote and on site technical support to resolve infrastructure, network, and communications incidents and requests
- Support office moves, site changes, and acquisitions, including infrastructure and communications setup
- Support existing teams in administering telecommunications systems including Cloud hosted telephony, unified communications, and other telephony solutions
- Support all phone related work associated with acquisitions, including line transfers, number porting, handset deployment, and configuration
- Manage cloud‑based services that assist with mobile and endpoint management, including Microsoft Intune and AirWatch
- Provide support for LAN, WAN, MPLS, and communication links, working with service providers where required
- Manage and maintain accurate documentation for all Geo and Non Geo lines, WAN links, MPLS circuits, and telecommunications services
- Provide advanced technical insight and guidance to the Support Desk on complex incidents and service issues
- Regularly update case tracking systems, ensuring accurate status updates and resolution details
- Maintain project documentation, technical records, and customer facing documentation to a high standard.
What we are looking for in our ideal IT Infrastructure & Communications Specialist:
- Proven experience supporting IT infrastructure, networks, and communications in an enterprise environment
- Hands on experience with telecommunications systems such as cloud hosted telephony, mobile device management and unified communications platforms
- Good understanding of LAN, WAN, IPv4 networking, routing, and subnets
- Experience providing remote and onsite technical support
- Exposure to cloud platforms such as Microsoft 365 or Azure (desirable)
- Comfortable working independently and as part of a wider IT team
Benefits and Perks at AFH:
- Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
- Social perks - To recognise and celebrate employees great work we are all invited to our annual Christmas and Summer parties.
- Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
- Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
- Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
- Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
- Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go‑to supermarkets, as well as access to free online training courses.
To learn more about this opportunity and the culture of AFH Wealth Management, please visit our Careers website or email the People Resourcing team via recruitment@afhgroup.com. We look forward to hearing from you!
IT Infrastructure & Communications Specialist employer: AFH Financial Group.
AFH Wealth Management is an exceptional employer located in Bromsgrove, Worcestershire, offering a dynamic work environment that fosters professional growth and development. With a strong commitment to employee wellbeing, we provide flexible working arrangements, competitive benefits, and opportunities for tailored learning programmes, ensuring that our team members can thrive both personally and professionally. Join us to be part of a supportive culture that celebrates achievements and encourages innovation as we continue to expand our services in the financial advisory sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure & Communications Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT infrastructure and communications. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT infrastructure and communications. Think about real-life scenarios where you've solved problems or improved systems, and be ready to share those stories.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at AFH Wealth Management.
We think you need these skills to ace IT Infrastructure & Communications Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure & Communications Specialist role. Highlight your experience with Azure networks, telecommunications systems, and any relevant cloud services. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the job description.
Show Off Your Technical Skills:In your application, don’t shy away from showcasing your technical skills. Mention your hands-on experience with LAN, WAN, and cloud platforms like Microsoft 365 or Azure. We love seeing candidates who are confident in their abilities!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team at AFH Wealth Management!
How to prepare for a job interview at AFH Financial Group.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, especially Azure networks and telecommunications systems. Be ready to discuss your hands-on experience with cloud services and how you've tackled technical issues in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've resolved complex incidents or improved communication services in previous roles. Highlight your ability to provide both remote and onsite support, as this will demonstrate your versatility.
✨Familiarise Yourself with the Company
Research AFH Wealth Management and understand their business model and growth plans. Knowing their values and how your role fits into their objectives will help you align your answers during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the tools they use. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
