At a Glance
- Tasks: Engage with clients through calls, identify needs, and maintain CRM records.
- Company: Join AFH Financial Group, a dynamic financial services provider in Bromsgrove.
- Benefits: Gain valuable experience, receive ongoing training, and work in a supportive team environment.
- Other info: On-site role with opportunities for career advancement.
- Why this job: Make a difference by helping clients while developing your communication skills.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 20250 - 24750 £ per year.
AFH Financial Group in Bromsgrove is seeking a Client Engagement Executive to join our contact centre on-site, 5 days a week.
You will handle high volumes of inbound and outbound calls generated through marketing activity.
Reporting to the Client Engagement Manager, you will follow FCA-compliant scripts, identify customer needs, and maintain records in our CRM while aiming to meet quality targets and participate in ongoing training.
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Client Engagement Executive - Lead Gen & Calls (On-Site) employer: AFH Financial Group.
AFH Financial Group is an exceptional employer, offering a dynamic work environment in Bromsgrove where you can thrive as a Hybrid Client Services Coordinator. With a strong focus on employee growth, competitive benefits including a pension scheme and bonuses, and the flexibility of hybrid working, we foster a culture that values communication and collaboration, ensuring that our team members feel supported and empowered in their roles.
