Advice Quality Assurance Technician in Bromsgrove

An opportunity to join AFH Wealth Management, one of the UK’s leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business and support our strong growth plans. This is a full‑time, permanent opportunity and in return, you will receive a competitive salary and range of benefits.

The purpose of this role is to conduct advice quality audits both on a pre‑submission and post‑submission basis, in line with the firm’s T&C Scheme. As our Advice Quality Assurance Technician, you will typically:

• Deliver informative and constructive feedback to IFAs following advice quality assessment
• Deal with day‑to‑day advice and regulatory queries from other departments, undertaking research where necessary to provide informed responses
• Prove new business concessions, where necessary, ensuring accurate and timely recording
• Assist with past‑business auditing in relation to FCA Thematic Reviews, as directed by Risk and T&C
• Support Risk and T&C in the periodic assessment of an adviser’s eligibility for CAS
• Understand the Firm’s Advice Guidance to maintain and develop knowledge of the firm’s approach to providing suitable advice
• Maintain a good level of knowledge and technical understanding of all financial planning concepts and regulatory focuses through the completion and recording of annual CPD
• Adhere to all requirements of the applicable T&C Scheme, demonstrating the ability to support Customer Care functions where necessary

What we are looking for in our ideal Advice Quality Assurance Technician:

• Diploma in Financial Planning as a minimum qualification requirement
• Willingness to take further qualifications, as relevant to your role
• Demonstration of knowledge and experience in personal financial planning
• Experience in an IFA environment
• Good communications skills, with the ability to provide constructive feedback
• A high standard of written and numerical skills
• An ability to demonstrate strong report‑writing skills
• A high level of accuracy and attention to detail
• Aptitude in Microsoft Office; knowledge of Xplan preferred but not essential
• Ability to work with minimal supervision, understanding the importance of meeting deadlines

Benefits and Perks at AFH:

• Flexible working & holidays – Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
• Social perks – To recognise and celebrate employees’ great work we are all invited to our annual Christmas and Summer parties.
• Pension – We offer a contributory pension scheme with Royal London as well as death‑in‑service benefit.
• Bonus scheme – All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
• Health and wellbeing – The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
• Professional development – We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
• Shopping discounts – Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go‑to supermarkets, as well as access to free online training courses.