At a Glance
- Tasks: Lead the Vulnerable Customers programme and develop customer-facing communications.
- Company: Join Affirm, a leader in the financial services sector.
- Benefits: Enjoy a competitive salary, comprehensive health coverage, and remote work flexibility.
- Why this job: Make a real difference for vulnerable customers while working from anywhere in the UK.
- Qualifications: Experience in regulated financial services and strong knowledge of FCA Consumer Duty.
The predicted salary is between 80000 - 118000 £ per year.
Affirm is looking for an Operations Risk Manager (Backbook Integrations) to lead the Vulnerable Customers programme. The role is fully remote but candidates must be based in the UK, requiring experience in a regulated financial services environment.
The ideal candidate should possess strong knowledge of FCA Consumer Duty and experience developing customer-facing communications.
This position offers a salary range of £80,000 to £118,000 annually, alongside comprehensive health coverage and competitive benefits.
Vulnerable Customer Ops & Risk Lead (UK, Remote) employer: Affirm
At Affirm, we pride ourselves on being an exceptional employer that values the well-being and growth of our employees. Our remote work culture fosters flexibility and inclusivity, allowing you to thrive in a supportive environment while making a meaningful impact on vulnerable customers. With competitive salaries, comprehensive health coverage, and opportunities for professional development, joining our team means being part of a forward-thinking company dedicated to excellence in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Vulnerable Customer Ops & Risk Lead (UK, Remote)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Affirm. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Vulnerable Customer Ops & Risk Lead (UK, Remote)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Affirm.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Affirm's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Affirm
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Affirm.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Affirm will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Affirm employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
