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- Tasks: Engage with pet owners, upsell subscriptions, and inspire love for Nature’s Menu.
- Company: Nature’s Menu is a leading UK pet food brand with 40 years of expertise.
- Benefits: Enjoy flexible hours, competitive salary, 25 days leave, and exclusive discounts.
- Why this job: Make an impact from day one in a fun, pet-loving team focused on wellbeing.
- Qualifications: Sales experience, strong communication skills, and a passion for pets are essential.
- Other info: Hybrid working model with occasional travel to our London office.
The predicted salary is between 36000 - 60000 £ per year.
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Description
D2C Sales Agents
Love pets? Looking for a new, fun way to boost your sales earnings in 2025?
We’re building a small but mighty D2C sales team to talk with pet owners, inspire love for Nature’s Menu, and subscribe them to our pet food nutrition plans.
This is a permanent, full-time role in a hybrid working environment. Remote working with occasional travel/access to our London office.
Our D2C Sales Agents
As our D2C Sales Agent, you’ll win new customers, upsell existing customers, and win back lapsed customers to grow our pet owner community.
What you’ll do:
- Outbound calls to potential, existing, and lapsed Natures Menu D2C customers
- Talk with pet owners about their pet’s diet and nutrition
- Represent Nature’s Menu as a brand ambassador, inspiring brand love
- Explain Nature’s Menu pet food products + nutrition plan subscriptions
- Sign up or upsell pet owners to subscriptions on our website
- Actively listen to understand customer needs
- Maximise sales opportunities using persuasion + listening skills
- Teamwork with the D2C Sales crew
You’ll get a base salary plus commission for hitting subscription targets. The more sign-ups and subscription upgrades you make, the bigger the reward for you.
When you join our team, you can make an impact from your first day. You’ll work with experienced D2C and pet wellbeing experts to learn a lot and have fun with a team who care about pets!
About you
- Experience in selling D2C subscription-based products through outbound calls
- Success in converting sales with strong persuasion and listening skills
- Clear and compelling verbal communicator
- Motivated by a sales-oriented and competitive environment
- Passionate about pets’ wellbeing
We are Nature’s Menu
We are Nature’s Menu, a market-leading pet food brand with a state-of-the-art production facility in Snetterton, Norfolk. With a legacy spanning 40 years, we’re the UK’s leading supplier and expert in raw and natural pet food. Real in every way. Others claim it. We live it. Real ingredients, real expertise, and a real passion for providing the nation\’s pets with natural, real meals they will love.
Our unique pet food is sold through both B2B retail and D2C channels, with 85% of revenue coming from retail distribution. The D2C channel is a strategic focus for future growth and has built a community of more than 12,000 loyal customers.
Nature\’s Menu is part of the Agrolimen brand family, which turns over $2Bn with a group of 10 pet food brands across 25 countries including Affinity Petcare.
Perks of our Nature’s Menu Pack
We offer flexible working hours and a hybrid working model. The role offers a competitive salary and commission scheme. Our benefits focus on our team’s career progression and financial, physical, and mental wellbeing.
- 25 days of annual leave plus 8 bank holidays
- Modern co-working office at the heart of Southwark (London)
- Discount at Hoxton hotels worldwide
- Discount on gym classes in our offices, offered throughout the day
- Team social events and activities
- Salary sacrifice pension
- Career progression: clear pathways for your technical, commercial, or leadership growth and the Affinity University platform
- Hapibenefits: Embrace your physical and mental wellbeing with an Employee Assistance Programme, online health portal, or Cycle to Work Scheme
- Access to Everyday Shop and Store Discounts
- Exclusive discounts on our best-in-class Nature’s Menu pet food products
Click apply to join our pet-loving D2C Sales team and boost your sales earnings in 2025!
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D2C Sales Agent employer: Affinity
Contact Detail:
Affinity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D2C Sales Agent
✨Tip Number 1
Familiarise yourself with Nature's Menu products and their nutritional benefits. Being knowledgeable about what you're selling will help you engage pet owners more effectively and inspire confidence in your recommendations.
✨Tip Number 2
Practice your outbound calling skills. Role-play with friends or family to refine your persuasion techniques and active listening skills, which are crucial for converting leads into loyal customers.
✨Tip Number 3
Show your passion for pets during interviews. Share personal stories or experiences that highlight your love for animals, as this will resonate with the company's values and culture.
✨Tip Number 4
Network with current or former employees of Nature's Menu on platforms like LinkedIn. They can provide valuable insights into the company culture and sales strategies that could give you an edge in the application process.
We think you need these skills to ace D2C Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in D2C sales, particularly with subscription-based products. Emphasise any achievements in sales conversion and customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and your motivation to work with Nature’s Menu. Mention specific skills like persuasion and listening that align with the job description.
Showcase Your Sales Skills: In your application, provide examples of how you've successfully converted leads into customers in previous roles. Use metrics to demonstrate your success, such as percentage increases in sales or customer retention rates.
Research Nature's Menu: Familiarise yourself with Nature’s Menu and their product offerings. Understanding their brand values and mission will help you convey genuine enthusiasm in your application and during potential interviews.
How to prepare for a job interview at Affinity
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share personal stories or experiences that highlight your passion for animal wellbeing, as this aligns with the company's values and mission.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences, especially in D2C or subscription-based models. Be ready to provide examples of how you've successfully converted leads into customers using persuasion and active listening.
✨Know the Product Inside Out
Familiarise yourself with Nature’s Menu products and their benefits. Being knowledgeable about the pet food nutrition plans will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by engaging with the interviewer. Reflect on their questions and respond thoughtfully, showcasing your ability to understand customer needs, which is crucial for the role.
