At a Glance
- Tasks: Analyse data to track and improve operational performance.
- Company: Join Affinity Water, the UK's largest water-only supplier, committed to sustainability.
- Benefits: Enjoy a hybrid role, generous leave, and a double match pension scheme.
- Other info: Opportunity to engage with industry events and contribute to community volunteering.
- Why this job: Make a real impact on communities while working in an innovative and inclusive environment.
- Qualifications: Experience in data analysis and proficiency in Microsoft Excel required.
The predicted salary is between 25000 - 35000 £ per year.
We’re looking for someone who can turn performance data into meaningful insight — not someone to work on or support IT systems. This role focuses on analysing operational performance, influencing stakeholders, and driving improvement across our Smart Metering Programme.
Affinity Water is on a journey to deliver operational excellence. To achieve this, we track, measure, and report on our performance so we can continually improve the service we provide. The Performance Insight Analyst plays a key role in this mission by analysing performance data and transforming it into clear, actionable insight.
As part of our Performance & Insight team, you’ll work alongside other analysts who specialise in different areas of the business. You’ll develop strong relationships with stakeholders, champion your findings, and influence decision‑making at all levels.
Working closely with the Smart Metering Strategy Manager and the wider Smart Metering Senior Leadership Team, you will ensure the Smart Metering Programme is accurately monitored, assessed, and reported — both internally and to external regulators.
What you’ll be doing
- Collating and validating data to support internal reporting against operational commitments.
- Ensuring accurate and timely reporting to regulators.
- Contributing to third‑party assurance activities.
- Driving continuous improvements in reporting quality and helping introduce innovative solutions.
- Supporting the development of dashboards and visual tools to communicate performance.
- Producing written performance insight reports for key stakeholders.
- Monitoring progress against performance improvement plans.
- Engaging with regulators and external stakeholders to shape future industry approaches.
- Representing Affinity Water at industry events, conferences, and workshops.
- Maintaining documentation, data files, and records required for accurate reporting.
- Building strong internal relationships to understand the root causes of performance issues.
What you’ll bring
- Strong analytical skills and a passion for turning data into meaningful insight.
- Excellent communication skills and the confidence to influence and challenge.
- A collaborative approach with the ability to build trusted relationships.
- Curiosity, problem‑solving ability, and a proactive mindset.
- Experience working with performance data or reporting (industry experience beneficial but not essential)
Full Job Description available on request -
Benefits
- Competitive salary dependant on skills and experience
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous \'double match pension scheme\' that doubles the contributions you make (company contribution capped at 12%)
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
- Up to 4 Affinity days a year to volunteer in the community.
- Life Assurance.
Disability Confident
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
#J-18808-LjbffrPerformance Insight Analyst in Hatfield employer: Affinity Water
Affinity Water is an exceptional employer that prioritises innovation, inclusivity, and employee development. As a Performance Insight Analyst, you will be part of a purpose-driven team in Hatfield, where you can engage in meaningful projects that directly impact communities and the environment. With generous benefits, a supportive work culture, and opportunities for professional growth, Affinity Water is committed to ensuring that every employee thrives while making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Insight Analyst in Hatfield
✨Tip Number 1
Familiarise yourself with Affinity Water's mission and values. Understanding their commitment to sustainability and customer engagement will help you align your insights and suggestions during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Brush up on your data visualisation skills, particularly with tools like Microsoft Excel and other Microsoft 365 applications. Being able to demonstrate your ability to create impactful dashboards and reports will set you apart as a candidate who can effectively communicate insights.
✨Tip Number 3
Prepare examples of how you've previously used data to drive performance improvements. Be ready to discuss specific KPIs you've monitored and how your insights led to actionable changes, as this will highlight your analytical skills and experience.
✨Tip Number 4
Engage with current trends in the water industry and regulatory requirements. Showing that you're informed about the challenges and opportunities in the sector will demonstrate your proactive approach and genuine interest in the role.
We think you need these skills to ace Performance Insight Analyst in Hatfield
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Performance Insight Analyst position. Understand the key responsibilities and required skills, such as data collation, validation, and analysis, as well as proficiency in Microsoft Excel.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your analytical skills, attention to detail, and any previous experience in performance reporting or data analysis.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for using data to drive improvement. Mention specific examples of how you've used data in past roles to influence decisions or improve processes, and express your enthusiasm for working at Affinity Water.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Performance Insight Analyst role.
How to prepare for a job interview at Affinity Water
✨Know Your Data
As a Performance Insight Analyst, you'll be working with data extensively. Make sure you understand the key metrics and KPIs relevant to Affinity Water's operations. Be prepared to discuss how you've used data in past roles to drive improvements.
✨Showcase Your Analytical Skills
Highlight your analytical skills during the interview. Prepare examples of how you've collated, validated, and analysed data in previous positions. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Familiarise Yourself with Microsoft Tools
Since the job requires proficiency in Microsoft Excel and familiarity with Microsoft 365 tools, brush up on these applications. Be ready to discuss specific features or functions you've used to create reports or dashboards.
✨Communicate Clearly
Excellent written and verbal communication skills are essential for this role. Practice explaining complex data insights in a simple manner. You might be asked to present findings, so clarity and confidence are key.
