At a Glance
- Tasks: Join our team to detect leaks and ensure water quality while providing excellent customer service.
- Company: Affinity Water, a leader in the water industry with a focus on community and sustainability.
- Benefits: Starting salary of £20,731, flexible allowances, and generous leave options.
- Other info: Dynamic role with opportunities for growth and a supportive work culture.
- Why this job: Kickstart your career with hands-on training and mentorship from industry experts.
- Qualifications: GCSEs preferred, a clean driving licence, and a passion for the environment.
The predicted salary is between 20731 - 40137 £ per year.
Affinity Water is offering a fantastic career opportunity to join our skilled frontline teams as an Apprentice Leakage Control Technician. Whether you're leaving school or college, looking to upskill in your career, or seeking a complete career change, Affinity Water will give you the help and support you need to succeed.
As an apprentice, you'll join a recognised water industry training programme, carefully tailored to your development and delivered by leading industry experts. You’ll be working in a real team alongside people with years of solid experience, who will give you day-to-day support and mentorship, helping you to learn the tools and techniques you need to build a rewarding career in the water industry.
About our Leakage Control Technicians
Our Leakage Control Technicians are responsible for detecting leakage and unaccounted-for water in our network whilst providing an excellent experience to Affinity Water customers. They use a variety of detection techniques to survey our water mains networks, working independently and as part of a wider team to meet defined targets. This is a varied and challenging field-based role, with travel across our central company area. Our Leakage Control Technicians ensure work is carried out safely and in compliance with company procedures at all times. Their work is vital in helping us to protect our vital water networks and precious water resource.
About the Programme
As an Apprentice Leakage Control Technician, you will work with Affinity Water and our approved training provider to meet the key responsibilities of your programme and the wider duties of your role. This is an exciting chance to kickstart your career and we will support you every step of the way through a range of activities and real-world opportunities. These include:
- Attending workshops, virtual learning sessions and coaching sessions as planned
- Completing a variety of learning activities, assignments and exams
- Taking part in additional ‘off the job’ learning activities to support your growth
- Receiving regular progress reviews with your manager and training provider
- Undertaking an end-point-assessment at the end of your apprenticeship to confirm your achievement
- Sharing feedback and helping to shape our future careers schemes
- Accessing additional eLearning and self-driven learning offerings for further growth
- Receiving mentorship from experienced industry teams
- Shadowing all aspects of our network operations and getting involved as you progress
- Developing knowledge of our vital water networks
- Working across a variety of locations
- Developing first-class customer service skills and learning what it takes to be at the front line of an essential public service
- Working collaboratively with a variety of colleagues from across the Business, including other Customer Operations teams, Control Operations Centre, Planning and street works teams, Water Quality, Asset Strategy, as well as external stakeholders and supply partners.
- Working at both indoor and outdoor locations which involve working in a variety of weather conditions.
Requirements
- Full UK Clean/Manual UK Driving Licence
- 3 GCSEs with a grade 4 (C) or above (Desirable)
- Competence in use of Microsoft Office applications and mobile app technology
- Keen interest in the environment and water industry
- Willingness to help people and support local communities
- Strong desire for career progression and passion for continual learning
This role involves a fair amount of physical activity including a lot of walking, bending and some lifting of heavy objects. Manual handling training will be provided but a degree of physical fitness is needed. Keen hearing is also essential to be able to identify noises that could indicate a leak.
Pay and Benefits
- A starting salary of £20,731 with an additional flex allowance of £5,045
- Salary reviews at key programme milestones with the potential to earn £40,137 plus flex allowance when fully trained and qualified and having successfully achieved all targets
- An additional standby allowance of £5,694 once all programme elements are completed and you are signed off to work as an independent Customer Service Technician
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Disability Confident
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Apprentice Leakage Control Technician - Luton employer: Affinity Water
Affinity Water is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive apprenticeship programme tailored to equip you with essential skills in the water industry. With a supportive work culture, mentorship from experienced professionals, and a range of benefits including competitive salaries, generous leave policies, and a commitment to employee wellbeing, you'll find a rewarding career path in Luton that not only values your contributions but also fosters a sense of community and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Leakage Control Technician - Luton
✨Tip Number 1
Get to know the company! Research Affinity Water and understand their values, mission, and the role of a Leakage Control Technician. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, problem-solving, and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Leakage Control Technician - Luton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your interests and what makes you tick.
Tailor Your Application:Make sure to customise your application for the Apprentice Leakage Control Technician role. Highlight any relevant skills or experiences that show you’re a great fit for the water industry and our team.
Show Your Passion:We love candidates who are genuinely excited about the environment and the water industry. Share why this role matters to you and how you see yourself contributing to our mission at Affinity Water.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Affinity Water
✨Know Your Stuff
Before the interview, make sure you understand the role of a Leakage Control Technician. Familiarise yourself with the water industry, especially Affinity Water's operations and values. This will show your genuine interest and help you answer questions more confidently.
✨Show Your Passion for Learning
As an apprentice, your eagerness to learn is crucial. Be prepared to discuss how you’ve pursued knowledge in the past, whether through school projects or personal interests related to the environment and water industry. Highlight any relevant experiences that demonstrate your commitment to growth.
✨Demonstrate Team Spirit
This role involves working closely with others, so be ready to share examples of teamwork from your past. Talk about how you’ve collaborated with peers or contributed to group projects, showcasing your ability to work well in a team setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, mentorship opportunities, and what a typical day looks like for a Leakage Control Technician. This shows your enthusiasm and helps you assess if the role is right for you.
