At a Glance
- Tasks: Support the Customer Transformation Programme by coordinating governance activities and ensuring project delivery standards.
- Company: Join Affinity Water, a forward-thinking company focused on transformation and community impact.
- Benefits: Enjoy a competitive salary, flexible hours, generous leave, and a supportive work environment.
- Other info: Access to learning opportunities, wellbeing support, and a commitment to diversity and inclusion.
- Why this job: Be a key player in driving change and making a difference in customer experience.
- Qualifications: Experience in PMO roles, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 42000 - 42000 £ per year.
Affinity Water has a new position available as a PMO Analyst working in our Transformation Team.
The Role: As a PMO Analyst, you will play a central role in supporting the effective running of the Customer Transformation Programme (CTP). You’ll help drive high‑quality governance, maintain accurate financial oversight, and ensure consistent project delivery standards across the programme. Working closely with colleagues across Customer Transformation and the wider business, you’ll be a trusted partner who brings structure, clarity, and rigour to programme operations. You’ll also contribute to maintaining best‑practice frameworks and be an active, valued member of the programme team.
What you’ll be doing:
- Co‑ordinate all Customer Transformation governance activities, including scheduling and preparing agendas for weekly programme meetings, Design Authority, Strategy Programme Board, and other governance forums.
- Work closely with the central PMO to update actuals and forecasts across the Customer Transformation programme.
- Support Quarterly Forecast Reviews and maintain the Customer Transformation business case.
- Conduct regular audits to ensure Project Managers and Workstream Leads are using approved templates and delivery frameworks.
- Perform project health checks to ensure documentation, plans, and supporting materials are up to date and accessible.
- Work with the central PMO to embed required templates and frameworks across Customer Transformation.
- Provide support to Project Managers, including scoping workstream activities and assisting with workshops.
- Ensure consistent application of agreed tools, methodologies, and governance frameworks across the programme.
What you’ll need:
- Experience working within an enterprise PMO or departmental PMO, ideally within an IT or transformation environment.
- Understanding of project management methodologies, with awareness of both waterfall and agile delivery.
- Microsoft Office proficiency – confident using Outlook, PowerPoint, Excel, and Teams.
- Highly organised – able to manage multiple priorities and meet deadlines.
- Financially literate – comfortable working with numbers and understanding project finance basics.
- Excellent communication skills – able to tailor communication to different audiences.
- Experience with Microsoft Project and/or Planner (essential).
- Experience with Primavera P6 (desirable).
Advert Closing Date: 18/6/26
Benefits:
- Salary: up to £42,000 (salary dependant on skills and experience).
- Hours of work: 08:30am - 17:00pm (Mon - Thurs), 08:30am - 16:30pm (Friday).
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a Range of Retail Outlets through our Tap4Perks scheme.
- Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice.
- Up to 4 Affinity days a year to volunteer in the community.
- Life Assurance.
Disability Confident: As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
PMO Analyst - Customer Transformation Programme in Hatfield employer: Affinity Water
Affinity Water is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where collaboration and innovation thrive. As a PMO Analyst in the Customer Transformation Programme, you will benefit from comprehensive learning opportunities, a generous pension scheme, and flexible leave options, including a unique 'Celebration Day' to honour personal milestones. With a commitment to diversity and inclusion, Affinity Water fosters an environment where every team member can excel and contribute meaningfully to the community.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Analyst - Customer Transformation Programme in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Affinity Water on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your project management methodologies. Be ready to discuss how you’ve applied both waterfall and agile approaches in past roles. We want to see that you can bring structure and clarity to the Customer Transformation Programme!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple priorities and met deadlines. This will demonstrate that you’re the highly organised PMO Analyst we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Affinity Water team.
We think you need these skills to ace PMO Analyst - Customer Transformation Programme in Hatfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with PMO roles, especially in transformation environments. We want to see how your skills align with the Customer Transformation Programme!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any experience with project management tools like Microsoft Project or Primavera P6. We love seeing candidates who can hit the ground running!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication reflects that. Remember, you’re applying for a role that values structure and clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find more info about our culture and benefits there!
How to prepare for a job interview at Affinity Water
✨Know Your PMO Fundamentals
Make sure you brush up on your understanding of project management methodologies, especially both waterfall and agile. Be ready to discuss how you've applied these in past roles, as this will show your familiarity with the frameworks that Affinity Water values.
✨Showcase Your Financial Acumen
Since the role involves financial oversight, be prepared to talk about your experience with project finance basics. Bring examples of how you've managed budgets or forecasts in previous positions, as this will demonstrate your comfort with numbers and financial literacy.
✨Demonstrate Organisational Skills
The job requires managing multiple priorities, so think of specific instances where you've successfully juggled tasks. Share how you keep track of deadlines and ensure that documentation is up to date, as this will highlight your organisational prowess.
✨Communicate Effectively
Excellent communication skills are a must for this role. Prepare to tailor your responses to different audiences during the interview. Practice explaining complex concepts in simple terms, as this will showcase your ability to connect with various stakeholders.
