At a Glance
- Tasks: Lead the delivery of a large-scale smart metering programme and ensure operational excellence.
- Company: Affinity Water, committed to sustainability and community impact.
- Benefits: Competitive salary, generous leave, family benefits, and a strong focus on wellbeing.
- Other info: Join a diverse team dedicated to creating a sustainable future.
- Why this job: Make a real difference in water management while developing your leadership skills.
- Qualifications: Experience in managing large operational programmes and strong people management skills.
The predicted salary is between 54709 - 66867 £ per year.
We’re looking for an experienced Operations Manager to play a key role in delivering an ambitious Smart Metering Programme at Affinity Water. Reporting to the Programme Delivery Manager, you will lead the operational delivery of a large-scale smart meter installation programme, ensuring safety, customer satisfaction, supplier performance, regulatory compliance, and operational excellence.
What you'll be doing:
- Leading the operational delivery of the Smart Metering Programme.
- Managing suppliers and contractors to deliver against performance targets.
- Driving a strong safety-first culture and ensuring compliance with industry regulations.
- Monitoring performance, budgets, and resources to achieve programme objectives.
- Using data and insights to identify improvements and enhance service delivery.
- Building effective relationships with internal stakeholders, suppliers, and regulatory bodies.
What we're looking for:
- Proven experience managing large-scale, multi-million-pound operational or civils programmes.
- Strong leadership, people management, and supplier management skills.
- Experience delivering against KPIs, budgets, and performance targets.
- Excellent stakeholder management, communication, and influencing abilities.
- Knowledge of the water, utilities, infrastructure, or construction sectors.
- IOSH qualification and a strong commitment to health and safety.
This is an exciting opportunity to help deliver a sustainable future by supporting the rollout of smart metering technology that improves customer outcomes, reduces water demand, and drives operational efficiency.
Benefits:
- Competitive salary dependant on skills and experience.
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
- Up to 4 Affinity days a year to volunteer in the community.
- Life Assurance.
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Operations Manager in Hatfield employer: Affinity Water
Affinity Water is an excellent employer, offering a dynamic work culture that prioritises employee development and well-being. With a competitive salary starting from £55,000 and a range of benefits tailored to support both personal and professional growth, employees can thrive in their roles while contributing to the success of a vital service. Located in a collaborative environment, this position provides unique opportunities to make a meaningful impact on workforce management for frontline advisors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Hatfield
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Affinity Water!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Affinity Water or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Affinity Water who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Affinity Water!
We think you need these skills to ace Operations Manager in Hatfield
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Affinity Water. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Affinity Water
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Affinity Water. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
